QSRs

Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
May 19, 2023  |  Consumer Insights

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Wendy’s and Pipedream to Pilot Underground Autonomous Robot System
Wendy’s and Pipedream to Pilot Underground Autonomous Robot System
May 17, 2023  |  ResTech

Wendy’s plans to test delivering mobile orders with an underground autonomous robot system. Get the Full Story Complete the form to unlock this article and...

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An Insider on the Staffing Crisis Gripping the Restaurant Industry
An Insider on the Staffing Crisis Gripping the Restaurant Industry
May 12, 2023  |  Technology

PYMNTS interviews Andrew Robbins, CEO of Paytronix, about how restaurants can mitigate their ongoing staffing problems and increase revenue.  — Get the Full Story Complete...

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Krispy Kreme Now a ‘Doughnut Logistics Company’ as Online and Retail Efforts Pay off in Q1
Krispy Kreme Now a ‘Doughnut Logistics Company’ as Online and Retail Efforts Pay off in...
May 11, 2023  |  Earnings

As consumer buying patterns shift and its delivered fresh daily (DFD) hub and spoke model evolves internationally, Krispy Kreme is seeing strong returns, particularly in...

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Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
May 09, 2023  |  Artificial Intelligence

With the increasing consumer demand for convenient pickup options in the face of rapid restaurant price inflation, Wendy’s is boosting efficiency at its drive-thrus with...

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Wendy’s Set to Pilot AI-Powered Drive-Thru Ordering
Wendy’s Set to Pilot AI-Powered Drive-Thru Ordering
May 09, 2023  |  ResTech

Wendy’s and Google have teamed to bring artificial intelligence to the fast-food chain’s drive-thrus. Get the Full Story Complete the form to unlock this article...

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Delivery Versus Pickup Preference Comes Down to Money
Delivery Versus Pickup Preference Comes Down to Money
May 09, 2023  |  Delivery

Consumers face the choice between the effort to pick up and paying for bring-it-to-me convenience when buying goods. Get the Full Story Complete the form...

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Restaurants Split on Kiosks in Efforts to Boost Digital Efficiency
Restaurants Split on Kiosks in Efforts to Boost Digital Efficiency
May 08, 2023  |  ResTech

As consumers’ digital expectations come to influence how they engage with physical stores, restaurants are investing in new on-premises capabilities, but when it comes to...

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Popular Restaurants Using Aggregators Lose Key Loyalty Opportunities
Popular Restaurants Using Aggregators Lose Key Loyalty Opportunities
May 03, 2023  |  Loyalty & Rewards

With restaurant aggregator customers typically ordering from the same few spots, eateries are missing out on a valuable opportunity to build direct digital relationships with...

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