QSRs

Restaurants Improve Gratuity Payouts as Tipping Increasingly Becomes the Norm
Restaurants Improve Gratuity Payouts as Tipping Increasingly Becomes the Norm
February 06, 2023  |  Disbursements

Restaurants’ efforts to optimize payouts come amid a generational shift toward tipping, per PYMNTS data. The Context As restaurants look to boost employee retention, many...

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QSRs Leverage Coffee to Perk up Traffic
QSRs Leverage Coffee to Perk up Traffic
February 03, 2023  |  ResTech

This week in restaurants, QSRs bet on coffee, Subway breaks records and tech providers consolidate. Quick-service restaurants (QSRs) are noting the growth potential in coffee,...

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Starbucks Rewards Members Grow 15% in Q4 but Controversial Changes Loom
Starbucks Rewards Members Grow 15% in Q4 but Controversial Changes Loom
February 02, 2023  |  Loyalty & Rewards

Starbucks continues to grow its loyalty base, but upcoming unwelcome alterations could change that. The coffeehouse chain, the world’s largest restaurant company by revenue, shared...

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Dole, Food Producers Turn to Asset Sales Amid Ongoing Grocery Inflation
Dole, Food Producers Turn to Asset Sales Amid Ongoing Grocery Inflation
February 02, 2023  |  Economy

This week in grocery, food giants sell off major divisions and grocers take on QSRs. As food costs rise, some of the largest producers are...

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Millennials Tip at QSRs While Seniors Save Them for Full-Service
Millennials Tip at QSRs While Seniors Save Them for Full-Service
February 01, 2023  |  Consumer Insights

With generational divides in tipping practices, fast-food workers are left hoping for millennial customers. For PYMNTS’ recent study “Connected Dining: Inflationary Pressure Squeezes Restaurant Tips,”...

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McDonald’s Leverages Rewards App to Mitigate Inflationary Trade-Down
McDonald’s Leverages Rewards App to Mitigate Inflationary Trade-Down
January 31, 2023  |  Earnings

As consumers remain concerned about inflation, McDonald’s is seeing smaller orders and a trade-down to grocery. The quick-service restaurant (QSR) giant noted on a call...

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Restaurants Partner With Kroger and Other Grocers to Boost off-Premise Sales
Restaurants Partner With Kroger and Other Grocers to Boost off-Premise Sales
January 27, 2023  |  ResTech

This week in restaurants, eateries expand to grocery stores, add ghost kitchens and face regulations. Throughout the last couple of years, restaurants have been seizing...

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Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips
Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips
January 27, 2023  |  ResTech

Few things are more enjoyable than a pleasant meal at a favorite restaurant, but consumers have had to contend with bigger checks of late, which...

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Real-Time Tip Payouts Give Service Industry No-Cost Worker Shortage Fix
Real-Time Tip Payouts Give Service Industry No-Cost Worker Shortage Fix
January 23, 2023  |  Real-Time Payments

As sectors like hospitality and dining struggle with labor shortages, tipping offers a retention solution. In a conversation with PYMNTS, Brian Hassan, co-CEO of instant...

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