As restaurants look to distinguish useful innovation from flashy technology, Chipotle is testing extended reality (XR). Stephanie Perdue, vice president of brand marketing at the...
Aggregators closed the gap last year as they competed with restaurants for diners’ digital spending. By the Numbers Specifically, aggregator adoption saw a modest rise...
Restaurants could have an opportunity to edge out third-party aggregators for food delivery. The PYMNTS “12 Months of the ConnectedEconomy™” report examined the digital engagement of...
As restaurants’ inflationary challenges continue, many are shifting focus from long-term bets to immediate practical solutions. In an interview with PYMNTS, Rick Stanbridge, executive vice...
Starbucks and major restaurant chains are rethinking their loyalty program strategies amid worsening economic conditions. The coffeehouse chain, the world’s largest restaurant brand by revenue,...
Despite the economic challenges restaurant aggregators faced in 2022, the year nonetheless yielded many innovations. Aggregators expanded into new categories, new methods of fulfillment and...
When trying out new eateries, consumers flock to independent full-service restaurants (FSRs). For the November edition of PYMNTS’ Restaurant Digital Divide study, “The 2022 Restaurant...
Even while restaurants’ hiring recovers, McDonald’s and other brands are automating to reduce headcount and labor costs. That restaurant hiring might lead to problems. This,...
As restaurants compete for consumers’ loyalty, earn-and-burn rewards programs may not be enough. Consequently, more brands around the world are turning to subscription and membership...