With the inflation-related devaluation of restaurant rewards points, loyalty programs are losing power. Atlanta-based quick-service restaurant (QSR) chain Chick-fil-A, which has more than 2,800 restaurants...
Following a successful run last year, Subway is bringing its footlong sandwich subscription back. The multinational quick-service restaurant (QSR) giant, which has close to 37,000...
As many industries embraced modern payments systems and other digital capabilities in recent years, the restaurant industry largely lagged behind. This changed, however, during the pandemic as restaurants were...
As self-service expands, fast-casual chains are considering which tradeoffs on service they’re willing to make. In an interview with PYMNTS, Quick Chadwick, chief marketing officer...
As food prices remain elevated, PYMNTS research shows fast food fans are switching to pickup. The Context Quick-service restaurants (QSRs) are seeing their customers opt...
As restaurants look to drive adoption of pickup channels, PYMNTS research finds discounts are key. For PYMNTS’ February study, “Connected Dining: Rising Costs Push Consumers...
Fast-casual restaurants are expanding their drive-thru efforts to attract convenience-seeking consumers, gaining share from QSRs. In this month’s wave of restaurant earnings calls, leading chains...
As restaurants test the viability of drone delivery, it seems consumers are on board. Flytrex, a drone delivery service that has partnered with major companies...