QSRs

Panera’s Chief Digital Officer: Biometric Payments Boost Consumer Loyalty

Panera’s Chief Digital Officer: Biometric Payments Boost Consumer Loyalty
Panera’s Chief Digital Officer: Biometric Payments Boost Consumer Loyalty
March 27, 2023  |  Payment Methods

Panera is eCommerce-ifying its stores, leveraging digital to personalize the in-person experience. In an interview with PYMNTS, George Hanson, senior vice president and chief digital officer...

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Restaurants Put the Person Into Payments
Restaurants Put the Person Into Payments
March 25, 2023  |  ResTech

Taking a tip from digital, restaurants are personalizing the in-person payment experience with diner data. Take, for instance, Panera Bread, which is leveraging Amazon One...

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McDonald’s to Drive Pickup Adoption With Wait-Eliminating Geofencing Features
McDonald’s to Drive Pickup Adoption With Wait-Eliminating Geofencing Features
March 24, 2023  |  ResTech

As restaurants seek to drive pickup adoption, McDonald’s is tapping geofencing to reduce wait times. The restaurant brand is updating its mobile order and pay...

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Restaurants Incentivize Pickup Adoption With Store Credit Rewards
Restaurants Incentivize Pickup Adoption With Store Credit Rewards
March 24, 2023  |  Loyalty & Rewards

PYMNTS data reveals store credit can be a powerful driver of pickup adoption for restaurants. The Context Restaurants are looking to get more customers to...

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Consumers Think Restaurant Prices 3x Higher Than Inflation — and Want Discounts
Consumers Think Restaurant Prices 3x Higher Than Inflation — and Want Discounts
March 24, 2023  |  ResTech

Getting “butts in seats,” so to speak, at most restaurants used to be about delivering good food and a great experience. But inflation has put...

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Olive Garden Offers ‘Affordable Luxury’ for Diners Amid Inflation
Olive Garden Offers ‘Affordable Luxury’ for Diners Amid Inflation
March 23, 2023  |  Earnings

Darden Restaurants is seeing consumers continue to dine out despite cost pressures. The firm, parent company of casual dining chains Olive Garden and LongHorn Steakhouse...

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Chipotle Woos Gen Z With Investments in ESG-Focused Startups
Chipotle Woos Gen Z With Investments in ESG-Focused Startups
March 23, 2023  |  Investments

Chipotle’s venture fund is backing startups focused on local food and sustainability, courting young consumers. Cultivate Next, the arm of the fast-casual giant that invests...

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Aggregators Like DoorDash Lure High Earners With Creative Offers
Aggregators Like DoorDash Lure High Earners With Creative Offers
March 21, 2023  |  Aggregators

In a year where consumers are cutting costs at every corner, it may have been reasonable to assume that food-focused aggregators have seen their heyday....

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