With the rise in off-premise digital ordering, restaurants and coffee shops are rethinking their formats. Brands are experimenting with ghost kitchens, robotic kiosks, physical locations...
As consumer mobility continues to increase, businesses are beginning to get a sense of how the changes in consumers’ habits and expectations are impacting every...
Since March 2020, the digitization of the restaurant industry has been dramatically accelerated. While many in the industry see this as a gain, providing businesses...
Restaurant rewards are increasingly becoming the norm for quick-service restaurants (QSRs). In the past month alone, Focus Brands-owned bakery giant Cinnabon launched its Cinnabon Rewards...
The 2021 Restaurant Readiness Index, a PYMNTS and Paytronix collaboration, surveyed more than 500 QSRs and full-service restaurant managers to get a sense of their...
Automats are back. After opening its first location in New York City’s East Village in the spring and signing deals to expand along the East...
With consumers returning to restaurants for on-premise dining at record rates, the restaurants that have debuted virtual brands during the pandemic are at a crossroads....
Gone are the days when people went to grocery stores to buy food to eat at home, they went to restaurants to eat a cooked...
For a consumer, getting and redeeming rewards should be seamless across online and in-person channels. And today, that experience has to be even more than...