Restaurant Innovation

Grubhub: Virtual Brands Are ‘More Popular’ with Independent Operators
Grubhub: Virtual Brands Are ‘More Popular’ with Independent Operators
June 14, 2022  |  Connected Economy

At the height of the pandemic, many in the restaurant industry predicted that the rapid proliferation of ghost kitchens and virtual brands was premature, arguing...

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Restaurant Brands Reach for International Loyalty with Rewards Rollouts
Restaurant Brands Reach for International Loyalty with Rewards Rollouts
June 14, 2022  |  Loyalty & Rewards

As major restaurant brands look to secure consumers’ loyalty all around the world, Chipotle is expanding its Rewards program internationally. The brand announced Tuesday (June...

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Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
June 14, 2022  |  Restaurant innovation

In the "Order To Eat Tracker," Capriotti’s Sandwich Shop’s David Bloom tells PYMNTS how he's merged marketing and ordering technology to personalize the customer experience.

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Restaurant Roundup: Panera, Tim Hortons Open Off-Premise-Only Locations
Restaurant Roundup: Panera, Tim Hortons Open Off-Premise-Only Locations
June 10, 2022  |  Restaurant Roundup

Major bakery-café fast-casual chain Panera Bread is turning its focus to off-premise channels with its new digital-order-only format. On Friday (June 10), the brand announced...

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Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
June 08, 2022  |  Loyalty & Rewards

Restaurant technology is moving at a dizzying pace, rapidly redefining consumers’ concept of “normal.” Unthinkable even a decade ago, tools such as QR codes or...

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Restaurants Embrace Digital to Fight Rising F&B Prices
Restaurants Embrace Digital to Fight Rising F&B Prices
June 01, 2022  |  Restaurant innovation

As restaurants deal with sky-high inflation and widespread supply chain shortages, old pen-and-paper (or even spreadsheet and Word document) bookkeeping and inventory management methods will...

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Toast Unveils Tool for Hotel Restaurants
Toast Unveils Tool for Hotel Restaurants
May 03, 2022  |  ResTech

Restaurant software provider Toast has launched Toast for Hotel Restaurants, a tool that integrates with hotel property management systems to help eateries function more smoothly....

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PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
May 03, 2022  |  Restaurant innovation

The pivot to digital food ordering during the pandemic was a lifesaver for the restaurant industry, enabling many eateries to thrive amid uncertainty. Digital orders...

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Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
April 29, 2022  |  Restaurant innovation

The pivot to digital channels during the pandemic enabled quick-service restaurants (QSRs) and fast-casual chains not only to survive the global health crisis, but to...

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