Restaurant Innovation

Restaurant Industry Cuts Hours, and Consumers Take Note
Restaurant Industry Cuts Hours, and Consumers Take Note
December 28, 2022  |  ResTech

While diners are aware of price increases, they’ve also noticed reduced hours in the restaurant industry. By the Numbers This, according to the latest edition...

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Independent Restaurants Gear Up for Digital Innovation in 2023
Independent Restaurants Gear Up for Digital Innovation in 2023
December 27, 2022  |  ResTech

Independent restaurants are planning to add four new digital features next year amid economic concerns. By the Numbers Research from PYMNTS’ new study, “Main Street...

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PYMNTS Intelligence: New Technology Becomes Table Stakes as the Restaurant Industry Evolves
PYMNTS Intelligence: New Technology Becomes Table Stakes as the Restaurant Industry Evolves
November 14, 2022  |  ResTech

The industry continues its rapid recovery after a swift tumble during the first years of the pandemic, as expressed by several different metrics. The food service industry is...

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Meeting QSR Customers’ Ordering Preferences
Meeting QSR Customers’ Ordering Preferences
November 11, 2022  |  ResTech

Thousands of restaurants adopted mobile ordering during the pandemic, and now must go above and beyond to stand out from the competition. In this month’s...

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What Customers Demand From Their QSR Ordering Experiences
What Customers Demand From Their QSR Ordering Experiences
November 10, 2022  |  ResTech

The pandemic forced restaurants to pivot and deploy online platforms for contactless ordering, unified restaurant software, curbside pickup and delivery services to meet consumers where...

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Restaurants Weigh Margin-Boosting Benefits of Digital-Only Locations
Restaurants Weigh Margin-Boosting Benefits of Digital-Only Locations
October 25, 2022  |  ResTech

As restaurant brands around the world look to boost margins, many are turning to kiosks to dramatically reduce their labor needs. Quick-service restaurant (QSR) giant...

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Restaurants Seek to Balance Full-Service Flourishes With Digital Ease
Restaurants Seek to Balance Full-Service Flourishes With Digital Ease
September 16, 2022  |  ResTech

As quick-service restaurants (QSRs) rush to automate, their full-service restaurant (FSR) counterparts are forced to take a more nuanced view of innovation. While labor challenges...

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Kalanick’s CloudKitchens Expands as Restaurant Ordering Gets the eCommerce Treatment
Kalanick’s CloudKitchens Expands as Restaurant Ordering Gets the eCommerce Treatment
September 07, 2022  |  ResTech

Uber co-founder and ex-CEO Travis Kalanick’s ghost kitchen company CloudKitchens is raising funds by the millions, most recently securing an investment from tech giant Microsoft,...

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For Restaurants, Digital Channels Are Menu Must-Haves
For Restaurants, Digital Channels Are Menu Must-Haves
July 26, 2022  |  ResTech

The restaurant industry has gradually changed to meet customer expectations for convenient, seamless experiences. Then the pandemic hit, and this gradual shift drastically accelerated. Restaurants...

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