Restaurant Innovation

Restaurant Chains Tap Innovative Perks to Restore Customer Satisfaction
Restaurant Chains Tap Innovative Perks to Restore Customer Satisfaction
January 12, 2023  |  Restaurant innovation

Bucking the trend of trimming back loyalty programs and digital innovations could help restaurant chains retain customers. Inflation has affected consumers’ dining habits, leaving both...

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QSRs Face Do-or-Die Decisions Over Value Menus
QSRs Face Do-or-Die Decisions Over Value Menus
January 11, 2023  |  Restaurant innovation

Inflation is putting QSRs in a bind with menu pricing, with all options posing serious challenges. While some major brands are scaling back their value...

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Top-Rated Restaurant Noma to Shut Dining Room in Post-Pandemic Pivot
Top-Rated Restaurant Noma to Shut Dining Room in Post-Pandemic Pivot
January 10, 2023  |  Restaurant innovation

Noma shows that even the most successful restaurants’ courses have been forever altered by COVID-19. The three-Michelin-star establishment in Copenhagen, Denmark, which has many times...

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Restaurant Industry Cuts Hours, and Consumers Take Note
Restaurant Industry Cuts Hours, and Consumers Take Note
December 28, 2022  |  Restaurant innovation

While diners are aware of price increases, they’ve also noticed reduced hours in the restaurant industry. By the Numbers This, according to the latest edition...

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Independent Restaurants Gear Up for Digital Innovation in 2023
Independent Restaurants Gear Up for Digital Innovation in 2023
December 27, 2022  |  Restaurant innovation

Independent restaurants are planning to add four new digital features next year amid economic concerns. By the Numbers Research from PYMNTS’ new study, “Main Street...

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PYMNTS Intelligence: New Technology Becomes Table Stakes as the Restaurant Industry Evolves
PYMNTS Intelligence: New Technology Becomes Table Stakes as the Restaurant Industry Evolves
November 14, 2022  |  Restaurant innovation

The industry continues its rapid recovery after a swift tumble during the first years of the pandemic, as expressed by several different metrics. The food service industry is...

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Meeting QSR Customers’ Ordering Preferences
Meeting QSR Customers’ Ordering Preferences
November 11, 2022  |  Restaurant innovation

Thousands of restaurants adopted mobile ordering during the pandemic, and now must go above and beyond to stand out from the competition. In this month’s...

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What Customers Demand From Their QSR Ordering Experiences
What Customers Demand From Their QSR Ordering Experiences
November 10, 2022  |  Restaurant innovation

The pandemic forced restaurants to pivot and deploy online platforms for contactless ordering, unified restaurant software, curbside pickup and delivery services to meet consumers where...

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Restaurants Weigh Margin-Boosting Benefits of Digital-Only Locations
Restaurants Weigh Margin-Boosting Benefits of Digital-Only Locations
October 25, 2022  |  Restaurant innovation

As restaurant brands around the world look to boost margins, many are turning to kiosks to dramatically reduce their labor needs. Quick-service restaurant (QSR) giant...

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