New technology has become crucial for restaurant survival. Having just emerged from the severe disruptions of the pandemic, which caused more than 70,000 restaurants to...
While virtual brands on third-party aggregators are challenged to find ways to game the system, Hooters notes, direct ordering platforms enable restaurants to offer a...
As restaurants compete to take advantage of new digital capabilities as quickly and effectively as possible, Dunkin’ is leveraging artificial intelligence (AI) to optimize stores’...
Panera says it will allow diners to pick up their orders without leaving their cars. The fast-casual restaurant chain Wednesday (May 31) announced the launch...
As consumers increasingly message each other online, restaurants are taking advantage of their familiarity with these chat-based interfaces to reduce friction from the digital ordering...
Time is money. And, as noted in the PYMNTS collaboration with LendingClub, “New Reality Check: The Paycheck-to-Paycheck Report,” consumers representing the youngest two adult generations...
Just as the restaurant industry rebuilt itself, economic uncertainty rose to rechallenge it. Amid inflation concerns and the ever-present threat of a recession, attracting and...
With diners increasingly accustomed to getting individual meals on demand, catering is adapting as well. In an interview with PYMNTS, Darien Terrell, president and CEO...
The old saying in hockey is to skate to where the puck is going to be. The old maxim in business and in life: If...