As restaurants compete to take advantage of new digital capabilities as quickly and effectively as possible, Dunkin’ is leveraging artificial intelligence (AI) to optimize stores’...
Panera says it will allow diners to pick up their orders without leaving their cars. The fast-casual restaurant chain Wednesday (May 31) announced the launch...
As consumers increasingly message each other online, restaurants are taking advantage of their familiarity with these chat-based interfaces to reduce friction from the digital ordering...
Time is money. And, as noted in the PYMNTS collaboration with LendingClub, “New Reality Check: The Paycheck-to-Paycheck Report,” consumers representing the youngest two adult generations...
Just as the restaurant industry rebuilt itself, economic uncertainty rose to rechallenge it. Amid inflation concerns and the ever-present threat of a recession, attracting and...
With diners increasingly accustomed to getting individual meals on demand, catering is adapting as well. In an interview with PYMNTS, Darien Terrell, president and CEO...
The old saying in hockey is to skate to where the puck is going to be. The old maxim in business and in life: If...
Independent and smaller chains new to rewards offerings may find themselves overwhelmed trying to go it alone. For most restaurants, the pandemic was just the...
Restaurants that survived the pandemic now face cost inflation and labor shortages. Technology can help, as Kickfin Co-CEO Brian Hassan explains the impact of digital...