Restaurants touting their birthday deals to win over digital loyalty members may find that these offers do not go as far as they might expect,...
Consumers may have meant to tighten their belts when it came to restaurant spending over the holidays, but the data reveals that the opposite happened,...
With changing wage laws shaking up the economics of restaurant delivery, key players have begun changing their approach. For instance, in California, a new minimum...
In 2023, generative artificial intelligence began to make its way into many different parts of the restaurant industry, across the back- and front-of-house, boosting efficiency...
Two California Pizza Hut locations are eliminating in-house delivery, resulting in 1,200-plus driver layoffs. The job cuts impact Pizza Hut delivery drivers across California, including...
As restaurants use their rewards programs to drive digital engagement, Smoothie King is looking to loyalty partnerships down the line to reach new audiences, while...
This year was generative artificial intelligence’s big coming-out party. And this week served as a highlight reel. PYMNTS has covered how the novel technology has...
Centific and Telaid partnered to bring artificial intelligence and computer vision solutions to retail and quick-service restaurant establishments. With the collaboration, Telaid, a technology integrator,...
Even as restaurants agree on the importance of being accessible via digital channels, many independent eateries continue to abstain from social media platforms, PYMNTS Intelligence...