Retail

Retail is the process of selling consumer goods or services to customers through multiple channels of distribution to earn a profit. Retailers satisfy demand identified through a supply chain.

(source: en.wikipedia.org)

Chatbot Adoption Soars as Human Assistance Fades 
Chatbot Adoption Soars as Human Assistance Fades 
July 16, 2023  |  artificial intelligence

Unless you’ve been living under a rock, or haven’t been reading your PYMNTS newsletter, you’ve probably noticed that there’s been a massive shift in the way...

READ MORE >
Cold Stone Creamery Dishes on Consumer Loyalty for Small Business
Cold Stone Creamery Dishes on Consumer Loyalty for Small Business
July 15, 2023  |  SMBs

Loyalty to ice cream? That seems like a task many would be willing to take on. But what if you lack the recognition of a...

READ MORE >
Side Hustles and Living With Mom and Dad Boost Gen Z Purchasing Power
Side Hustles and Living With Mom and Dad Boost Gen Z Purchasing Power
July 14, 2023  |  Connected Economy

The share of Generation Z consumers living paycheck-to-paycheck has more resembled a roller coaster than a traditional economic trajectory. This financial insecurity has impacted the...

READ MORE >
Snap Enables Profile Links but Which Creators Will Convert? 
Snap Enables Profile Links but Which Creators Will Convert? 
July 14, 2023  |  Social Commerce

With platforms like TikTok, Facebook, and Instagram making it faster and more convenient for consumers worldwide to share their shopping experiences and kick-start retail trends,...

READ MORE >
Is Diversifying the Answer? Sean ‘Diddy’ Combs Says No, Launches Curated Marketplace
Is Diversifying the Answer? Sean ‘Diddy’ Combs Says No, Launches Curated Marketplace
July 14, 2023  |  Retail

While there’s been a growing recognition around the mass potential of niche markets, brands and retailers have recently looked to diversify their offerings, hoping to...

READ MORE >
Selfridges Launches Loyalty Program Powered by QR Code and App
Selfridges Launches Loyalty Program Powered by QR Code and App
July 14, 2023  |  Retail

Selfridges has launched a new loyalty program powered by a QR code and an app. The United Kingdom-based luxury department store chain’s new Selfridges Unlocked program gives members...

READ MORE >
Americans Get Creative in Stretching Food Budgets Amid Inflation
Americans Get Creative in Stretching Food Budgets Amid Inflation
July 13, 2023  |  Consumer Insights

Americans are becoming increasingly creative in their efforts to stretch their budget. Many are also responding to inflation by just going without, Bloomberg reported Thursday (July...

READ MORE >
Shopify to Debut AI Chatbot Merchant Assistant ‘Sidekick’
Shopify to Debut AI Chatbot Merchant Assistant ‘Sidekick’
July 13, 2023  |  artificial intelligence

Shopify will launch an artificial intelligence (AI)-powered chatbot assistant called Sidekick. The eCommerce company’s tool, which is “coming soon,” will be designed to help merchants...

READ MORE >
Small Businesses Drive Amazon’s Prime Day New Record 
Small Businesses Drive Amazon’s Prime Day New Record 
July 13, 2023  |  Retail

Small businesses made this year’s Prime Day event the largest ever, contributing to more than 375 million items sold, even outpacing Amazon’s own retail business....

READ MORE >