The battle against the $101 billion returns fraud problem has reportedly taken a new turn. It involves sellers on Amazon sending off their wares, only to get “returns” that...
When consumers choose which retailers to shop with online, the returns process is top of mind. By the Numbers The PYMNTS Intelligence report “The Online...
Returns are a cost of doing business for all merchants. If not handled well, they can present a point of friction, disappointing customers so much...
For years, the working relationship between Amazon and FedEx has been a little unpredictable. Once, the two corporate behemoths enjoyed a symbiotic partnership, but in...
FedEx and Amazon reportedly engaged in discussions last year about a potential partnership to handle the increasing volume of eCommerce returns. Although no deal was reached, the talks...
With consumers increasingly expecting their shoppable media experiences to flow more seamlessly between entertainment and commerce, traditional shopping networks such as HSN and QVC are...
As eCommerce merchants look for new ways to reduce the costs and inefficiencies of returns, Perfect Corp. sees augmented reality (AR) as a key solution, mitigating...
As retailers look to drive omnichannel engagement to boost customers’ spending, Home Depot is linking the online shopping experience to its physical stores, catering to...
As eCommerce players grapple with effort-intensive, costly returns, startup buyWander sees the opportunity to both solve this headache for retailers and meet consumers’ demand for...