Salesforce

SMBs Swap Pricey SaaS Contracts for AI-Built Apps

SMBs Swap Pricey SaaS Contracts for AI-Built Apps
SMBs Swap Pricey SaaS Contracts for AI-Built Apps
July 08, 2026  |  Artificial Intelligence

For two decades, buying enterprise software meant accepting a vendor’s feature set, paying per seat and hiring specialists to manage the platform. For small businesses,...

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Salesforce Debuts Agentic Tool to Automate Financial Busywork
Salesforce Debuts Agentic Tool to Automate Financial Busywork
June 18, 2026  |  Artificial Intelligence

Salesforce introduced new agentic artificial intelligence tools for financial advisers, according to a Thursday (June 18) press release provided to PYMNTS. Get the Full Story...

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Salesforce Increases AI Agent Focus With $3.6 Billion Fin Deal
Salesforce Increases AI Agent Focus With $3.6 Billion Fin Deal
June 15, 2026  |  Partnerships

Salesforce is set to acquire AI customer service platform Fin for $3.6 billion. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Salesforce CEO Defends AI Ads as Standard Tech Marketing
Salesforce CEO Defends AI Ads as Standard Tech Marketing
May 22, 2026  |  Artificial Intelligence

Salesforce is promoting in its marketing content artificial intelligence (AI) features that are not yet fully deployed by its clients, Bloomberg reported Friday (May 22). Get...

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Enterprises Look Beyond Token Counts to Measure AI
Enterprises Look Beyond Token Counts to Measure AI
May 12, 2026  |  Artificial Intelligence

Inside some of Amazon’s engineering teams this spring, the goal wasn’t to ship faster or close more tickets. It was to rack up tokens. Get...

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Salesforce Advances AI Expansion With Cimulate Deal
Salesforce Advances AI Expansion With Cimulate Deal
February 11, 2026  |  Partnerships

Salesforce plans to strengthen its investment in Agentforce Commerce by acquiring Cimulate, a company focused on artificial intelligence-powered product discovery and agentic commerce. Get the...

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Salesforce Disables Connections to Gainsight-Published Applications Amid Investigation of Data Breach
Salesforce Disables Connections to Gainsight-Published Applications Amid Investigation of Data Breach
November 21, 2025  |  Data & Research

Salesforce told customers Friday (Nov. 21) that it detected unusual activity involving applications published by Gainsight and installed and managed directly by customers. Get the...

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Agentic ‘Control Planes’ Emerge to Manage Integration Within Enterprises
Agentic ‘Control Planes’ Emerge to Manage Integration Within Enterprises
November 19, 2025  |  Artificial Intelligence

Large software vendors are strategically positioning artificial intelligence (AI) agents as a managed layer inside the enterprise rather than as optional add-ons. Get the Full...

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