Salesforce

Salesforce: 28% Uptick in Returns Could Dampen Record Holiday Spending
Salesforce: 28% Uptick in Returns Could Dampen Record Holiday Spending
January 06, 2025  |  Retail

Artificial intelligence (AI) helped holiday sales reach record levels this year, new Salesforce data shows. Get the Full Story Complete the form to unlock this...

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AI’s Leap Year: Smarter, Sharper and Ready to Reshape Everything
AI’s Leap Year: Smarter, Sharper and Ready to Reshape Everything
December 31, 2024  |  Artificial Intelligence

Silicon Valley’s artificial intelligence powerhouses staked their tech claims in 2024, rolling out AI models that solved increasingly complex problems. Get the Full Story Complete...

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Saks Promises ‘Innovation and Growth’ After Completing Neiman Marcus Acquisition
Saks Promises ‘Innovation and Growth’ After Completing Neiman Marcus Acquisition
December 24, 2024  |  Retail

Saks Global has completed its previously announced acquisition of Neiman Marcus Group for a total enterprise value of $2.7 billion. Get the Full Story Complete...

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AI Giants Race to Deploy Digital Customer Service Agents
AI Giants Race to Deploy Digital Customer Service Agents
October 24, 2024  |  artificial intelligence

Microsoft’s rollout of autonomous artificial intelligence (AI) agents marks one of Big Tech’s boldest pushes yet to unleash software that can independently handle customer service...

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Deutsche Bank Checks Three Trends for Cracking B2B’s Innovation Code
Deutsche Bank Checks Three Trends for Cracking B2B’s Innovation Code
October 04, 2024  |  B2B Payments

Innovation in business-to-business (B2B) payments used to be measured in decades, not years. But now, it can be measured in months — even weeks — as...

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Software Sector Switches Focus From AI Copilots to AI Agents
Software Sector Switches Focus From AI Copilots to AI Agents
September 22, 2024  |  artificial intelligence

Have artificial intelligence (AI) copilots been unseated by AI agents? Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Salesforce Acquires AI Voice Agent Developer Tenyx
Salesforce Acquires AI Voice Agent Developer Tenyx
September 04, 2024  |  Acquisitions

Salesforce is acquiring Tenyx, the latest sign of the company’s growing artificial intelligence ambitions. Get the Full Story Complete the form to unlock this article...

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This Week in B2B: Capturing the Digital Innovations Reshaping Workflows
This Week in B2B: Capturing the Digital Innovations Reshaping Workflows
July 25, 2024  |  B2B Payments

In the B2B landscape, the only constant is change — and technology is the change agent. Get the Full Story Complete the form to unlock...

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Salesforce and Workday Team to Develop AI Employee Service Agent
Salesforce and Workday Team to Develop AI Employee Service Agent
July 24, 2024  |  artificial intelligence

Salesforce has launched an AI-focused partnership with enterprise software firm Workday. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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