shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

National Retail Federation Reports Higher Sales as Holiday Season Kicks Off
National Retail Federation Reports Higher Sales as Holiday Season Kicks Off
December 11, 2023  |  Retail

The National Retail Federation (NRF) says the holiday shopping season got off to a strong start. Get the Full Story Complete the form to unlock this...

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Retailers Raise Annual Forecasts After Strong Black Friday Sales
Retailers Raise Annual Forecasts After Strong Black Friday Sales
December 01, 2023  |  Retail

Retailers are reportedly expressing optimism for the holiday season sales following stronger-than-expected figures during Black Friday and Cyber Monday.  Get the Full Story Complete the...

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Express CEO Admits Product Assortment Failed to Connect With Customers
Express CEO Admits Product Assortment Failed to Connect With Customers
December 01, 2023  |  Retail

This quarter, fashion retailer Express is looking at merchandise discounts to draw in more shoppers.  Get the Full Story Complete the form to unlock this...

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Amazon Amps Up AI Efforts, While Walmart Takes a Shoppable Blockbuster Approach
Amazon Amps Up AI Efforts, While Walmart Takes a Shoppable Blockbuster Approach
December 01, 2023  |  Retail

This week, eCommerce giant Amazon rolled out a new slew of artificial intelligence (AI) tools, giving brands and retailers a chance to upgrade their customer experiences without...

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Mastercard Debuts AI-Powered ‘Muse’ to Offer Shoppers Inspiration
Mastercard Debuts AI-Powered ‘Muse’ to Offer Shoppers Inspiration
November 30, 2023  |  Retail

Mastercard has introduced a generative artificial intelligence (AI) tool that acts as a personal assistant for shoppers. Get the Full Story Complete the form to unlock...

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As D2C Brands Seek Retail Boost, Madhappy Takes DIY Approach for Customer Immersion
As D2C Brands Seek Retail Boost, Madhappy Takes DIY Approach for Customer Immersion
November 29, 2023  |  Retail

Several direct-to-consumer (D2C) brands, such as apparel brand Madhappy, are taking a detour from the original playbook and stepping into the retail arena to weave...

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42% of Consumers With Retail Subscriptions Shop Less Often at Physical Stores
42% of Consumers With Retail Subscriptions Shop Less Often at Physical Stores
November 29, 2023  |  Subscription Commerce

Retail subscriptions represent a key growth segment for online merchants. Not only do 4 in 10 millennials satisfy most or all their shopping needs via...

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Amazon’s Black Friday Football Kicks Off QR Code Retail Renaissance
Amazon’s Black Friday Football Kicks Off QR Code Retail Renaissance
November 28, 2023  |  eCommerce

No doubt you’ve gotten them in the mail: QR codes from local and national merchants. The codes contain a wealth of information, and offer to...

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Consumers Use Digital to Multitask Most While Caring for Others
Consumers Use Digital to Multitask Most While Caring for Others
November 27, 2023  |  Consumer Insights

As connected devices make consumers multitask more across their day-to-day routines, PYMNTS Intelligence finds which activities prompt people to split their focus, and which command...

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