shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.
Amazon’s Black Friday Football Kicks Off QR Code Retail Renaissance
Amazon’s Black Friday Football Kicks Off QR Code Retail Renaissance
November 28, 2023  |  eCommerce

No doubt you’ve gotten them in the mail: QR codes from local and national merchants. The codes contain a wealth of information, and offer to...

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Consumers Use Digital to Multitask Most While Caring for Others
Consumers Use Digital to Multitask Most While Caring for Others
November 27, 2023  |  Consumer Insights

As connected devices make consumers multitask more across their day-to-day routines, PYMNTS Intelligence finds which activities prompt people to split their focus, and which command...

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Shein Claims Top Spot in PYMNTS’ Provider Ranking of Shopping Apps
Shein Claims Top Spot in PYMNTS’ Provider Ranking of Shopping Apps
November 07, 2023  |  Shopping

The holidays are fast approaching, and gifts are on everyone’s minds. With so many shopping apps available, it can be overwhelming to pick one to...

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Installment Plans Ease Holiday Financial Stress of Inflation
Installment Plans Ease Holiday Financial Stress of Inflation
November 02, 2023  |  Payment Methods

As consumers struggle with tight finances, particularly during the holiday season, access to installment plans like buy now, pay later (BNPL) has become a popular...

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Millennials Turn to Deferred Payments to Spend More
Millennials Turn to Deferred Payments to Spend More
October 27, 2023  |  Consumer Finance

Millennials and bridge millennials most frequently turn to deferred payments for purchasing consumer items. These consumers are generally considered to have been born between 1980...

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1 in 3 Shoppers Interested in Frictionless In-Store Checkout
1 in 3 Shoppers Interested in Frictionless In-Store Checkout
October 26, 2023  |  Retail

While “Just Walk Out”-style checkout remains quite new to most consumers, and may not be for everyone, PYMNTS Intelligence reveals that a significant portion of...

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Agora Launches Livestream Shopping Technology
Agora Launches Livestream Shopping Technology
October 26, 2023  |  Retail

Agora, a platform for real-time engagement application programming interfaces (APIs), has announced the wide availability of its technology to power livestream shopping experiences. The company’s...

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Nearly 30% of Young Shoppers Issue Ultimatum to Retailers: Offer BNPL or Lose Our Business
Nearly 30% of Young Shoppers Issue Ultimatum to Retailers: Offer BNPL or Lose Our Business
October 18, 2023  |  Buy Now Pay Later

The world of retail payments and lending is undergoing a significant transformation with the rise of buy now, pay later (BNPL) services. As noted in...

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Netflix Announces Plans to Open ‘Netflix House’ Retail Stores
Netflix Announces Plans to Open ‘Netflix House’ Retail Stores
October 13, 2023  |  Retail

Netflix, the popular streaming TV service, has announced its plans to open retail stores called “Netflix House” in 2025. These stores will offer fans the...

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