shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

72% of Zillennials Trust Recommendations More Than Ads When Shopping

72% of Zillennials Trust Recommendations More Than Ads When Shopping
72% of Zillennials Trust Recommendations More Than Ads When Shopping
February 05, 2025  |  Consumer Insights

Social media’s influence on purchasing decisions is especially strong among zillennials, those born between 1991 and 1999. Get the Full Story Complete the form to...

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Consumers Use Credit to Plug Widening Gap Between Income and Spending
Consumers Use Credit to Plug Widening Gap Between Income and Spending
January 31, 2025  |  Consumer Finance

Only a few weeks into the current earnings season, and top-line momentum and commentary from firms, including banks and the payment networks, have all pointed...

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Retailers Embrace the Power of Hyper-Personalization
Retailers Embrace the Power of Hyper-Personalization
January 27, 2025  |  retail

In today’s retail environment, hyper-personalized customer experiences are essential for driving digital engagement and customer loyalty. With concerns over fraud and the need to stay...

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What TikTok Can Teach Marketplaces About Social Shopping’s Sweet Spot
What TikTok Can Teach Marketplaces About Social Shopping’s Sweet Spot
January 27, 2025  |  Retail

Remember the days when brands could only dream of reaching customers beyond their local storefronts? That limitation now feels as outdated as a landline. Get...

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Retail Pharmacies Rethink Product Lockdowns as Digital Solutions Aim to Fix Security
Retail Pharmacies Rethink Product Lockdowns as Digital Solutions Aim to Fix Security
January 24, 2025  |  Retail

As retail pharmacies like Walgreens move toward ending product lockdowns, the decision reflects a change in consumer behavior and a response to rising security concerns....

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Five Years Post-COVID, We’re Really Not Shopping (or Doing Much Else) Like It’s 2019
Five Years Post-COVID, We’re Really Not Shopping (or Doing Much Else) Like It’s 2019
January 22, 2025  |  eCommerce

Turns out, we can learn a lot of things about people by studying rats. Get the Full Story Complete the form to unlock this article...

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CFPB Calls for Further Research Into BNPL’s Impact on Financial Health
CFPB Calls for Further Research Into BNPL’s Impact on Financial Health
January 13, 2025  |  BNPL

The Consumer Financial Protection Bureau (CFPB) said there is a need for more research into buy now, pay later (BNPL) after finding that BNPL borrowers held...

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Beyond Shopping: Malls Seek New Life as Dynamic Destinations
Beyond Shopping: Malls Seek New Life as Dynamic Destinations
January 03, 2025  |  News

Paco Underhill is a name synonymous with the evolution of retail spaces, particularly malls. As an environmental psychologist, retail consultant and the author of “Why...

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Retail’s Gen Z Playbook: Bridging the Digital Divide In-Store
Retail’s Gen Z Playbook: Bridging the Digital Divide In-Store
January 03, 2025  |  Retail

While Amazon and Walmart take a breather and process a fresh influx of returns, we thought we’d take a look into the interplay between online...

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