Subscription Churn

Subscription Economy Veteran Sounds the Alarm on Hidden Cost of Churn

Subscription Economy Veteran Sounds the Alarm on Hidden Cost of Churn
Subscription Economy Veteran Sounds the Alarm on Hidden Cost of Churn
October 29, 2024  |  Subscription Commerce

Subscription businesses live and die by customer loyalty — yet many don’t see the full price tag of customer churn until it’s too late. Get...

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FlexPay and Spreedly Team to Recover Failed Subscription Payments
FlexPay and Spreedly Team to Recover Failed Subscription Payments
June 26, 2024  |  Subscription Commerce

Open payments platform Spreedly has expanded its partnership with payments company FlexPay. Get the Full Story Complete the form to unlock this article and enjoy...

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Walmart’s Vizio Acquisition Could Bring Revenue, Subscribers if It Tracks Data
Walmart’s Vizio Acquisition Could Bring Revenue, Subscribers if It Tracks Data
February 21, 2024  |  Subscriptions

This week Walmart announced it is buying TV manufacturer Vizio for $2.3 billion. Get the Full Story Complete the form to unlock this article and...

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TechCrunch Cuts Subscription Program as Consumers Cancel Media Memberships
TechCrunch Cuts Subscription Program as Consumers Cancel Media Memberships
January 31, 2024  |  Subscriptions

Amid ongoing financial pressures, consumers are making difficult decisions about which subscriptions provide enough value to keep and which to cancel, and against this backdrop,...

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Retail Merchants Focus on Loyal Subscribers to Shore Up Sales
Retail Merchants Focus on Loyal Subscribers to Shore Up Sales
December 20, 2023  |  Subscriptions

In the last two years, due to persistent inflation and consumers returning to normal life, retail product subscriptions have steadily decreased from pandemic boom times...

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Gen Z Subscribers Steer Clear of Commitment
Gen Z Subscribers Steer Clear of Commitment
October 23, 2023  |  Subscriptions

As subscription services target younger consumers, Generation Z is proving to prefer shorter stints over long-term commitments. Get the Full Story Complete the form to...

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Subscription Merchants See Failed Payments Spike Churn Rates
Subscription Merchants See Failed Payments Spike Churn Rates
August 02, 2023  |  Subscriptions

When the subscription industry’s customers experience failed payments, it can directly lead to churn, PYMNTS research reveals, prompting merchants to lose out on hundreds of...

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Gen Z Leads Decline in Subscription Renewals
Gen Z Leads Decline in Subscription Renewals
May 26, 2023  |  Retail

Value may outweigh convenience when it comes to recurring subscriptions, as consumers seek any and all avenues to cut costs. Get the Full Story Complete...

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Retail Subscriptions Hold Their Appeal for Many As Retention Takes the Spotlight
Retail Subscriptions Hold Their Appeal for Many As Retention Takes the Spotlight
May 08, 2023  |  Subscriptions

Despite belt-tightening among consumers, retail subscriptions proved resilient in the first quarter and show no signs of weakening, offering proof points on the power of...

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