ClassPass is using artificial intelligence (AI) to absorb a growing share of customer support work as inquiry volumes rise, shifting its operation to a chat-first,...
Walmart’s paid membership program continued to see double-digit growth in January and ended the month with 28.4 million members, a Morgan Stanley survey found, Seeking Alpha reported Monday (Feb. 2)....
The digital economy has a seasonal rhythm. Late December is when consumers “zero out” recurring payments — a thumb-scroll through bank apps and email receipts....
B2B commerce platform AppDirect has acquired vCom, an IT lifecycle management provider for midsize companies. Get the Full Story Complete the form to unlock this...
Klarna has unveiled a new global subscription membership program that includes two tiers offering cash back, travel perks, lifestyle rewards and other premium benefits. Get...
Spotify is launching a messaging feature for its free and premium subscribers. Get the Full Story Complete the form to unlock this article and enjoy...
Rent the Runway reportedly expects greater selection and cost-effectiveness to help it keep the recent momentum it has gained in growing its base of active subscribers....
Retailers like Amazon and Walmart don’t just battle for consumer spend in brick-and-mortar or online. They battle everywhere, all the time. Get the Full Story...
OpenAI reportedly added 1 million paying business subscribers since February. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...