subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Apple’s 1 Billion Subscribers Show Power of Ecosystems Driving Customer Loyalty
Apple’s 1 Billion Subscribers Show Power of Ecosystems Driving Customer Loyalty
August 16, 2023  |  Subscription Commerce

Retail subscription commerce has become increasingly popular, with more consumers asking for easier ways to seek out new content and services in a curated environment....

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Formerly TweetDeck, X Pro Now Requires Subscription
Formerly TweetDeck, X Pro Now Requires Subscription
August 16, 2023  |  Subscriptions

X Pro, the popular Twitter management tool, now requires a subscription as part of the X Premium service introduced by Elon Musk. Get the Full...

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Netflix Launches Beta Test for Gaming on More Devices
Netflix Launches Beta Test for Gaming on More Devices
August 15, 2023  |  Subscriptions

Netflix is rolling out a limited beta test of games to a small number of members in Canada and the U.K. on select TVs. Get...

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Disney Subscriptions Price Hike Could Signal Shift to Higher-Value Customers
Disney Subscriptions Price Hike Could Signal Shift to Higher-Value Customers
August 13, 2023  |  Subscriptions

The House That Mickey Built may be following in Netflix’s footsteps when it comes to subscriptions. Get the Full Story Complete the form to unlock...

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Online Retailer Coupang Reports 10% Growth in Active Customers
Online Retailer Coupang Reports 10% Growth in Active Customers
August 09, 2023  |  Earnings

Coupang Inc., the South Korean online retailer known for its early and one-day delivery, posted its fourth consecutive quarterly profit, driven by efficiencies in logistics and...

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Cost Isn’t the Real Reason Consumers Bail on Retail Subscriptions
Cost Isn’t the Real Reason Consumers Bail on Retail Subscriptions
August 03, 2023  |  Subscription Commerce

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Subscription Merchants See Failed Payments Spike Churn Rates
Subscription Merchants See Failed Payments Spike Churn Rates
August 02, 2023  |  Subscriptions

When the subscription industry’s customers experience failed payments, it can directly lead to churn, PYMNTS research reveals, prompting merchants to lose out on hundreds of...

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Snap’s Global Expansion Shows Promise, but Revenue Tells Different Story
Snap’s Global Expansion Shows Promise, but Revenue Tells Different Story
July 26, 2023  |  Social Commerce

Quarter after quarter, retailers have been singing the same old song, citing macroeconomic challenges as the hook. While the hook remains the same, there’s a...

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Netflix Adds New Tool for Navigating Content
Netflix Adds New Tool for Navigating Content
July 24, 2023  |  Streaming

Netflix has added a new tool for navigating content. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

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