subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Former MoviePass Executive Charged with Wire Fraud and Money Laundering

Former MoviePass Executive Charged with Wire Fraud and Money Laundering
Former MoviePass Executive Charged with Wire Fraud and Money Laundering
February 24, 2023  |  Cybersecurity

A former executive at MoviePass was charged with wire fraud and money laundering for allegedly taking money to pay for a party at Coachella. Khalid...

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For Amazon and Walmart, It’s a Battle of Price, Convenience and the Right Stuff
For Amazon and Walmart, It’s a Battle of Price, Convenience and the Right Stuff
February 24, 2023  |  Retail

The battle between the top two retailers has never been more digital, and by all accounts, that shift will only increase. “If you look at...

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Amazon Prime, Walmart+ Subscription Battle May Be Decided by Younger Consumers
Amazon Prime, Walmart+ Subscription Battle May Be Decided by Younger Consumers
February 22, 2023  |  Subscriptions

The winner in the battle between Amazon Prime and Walmart+ for subscribers’ wallet share may be decided by younger consumers. Recent earnings results by the two...

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Panera Adds Free Delivery Subscription Option as Restaurants Rethink Memberships
Panera Adds Free Delivery Subscription Option as Restaurants Rethink Memberships
February 22, 2023  |  Delivery

As restaurants explore more possibilities for subscription commerce, Panera has added a $0 delivery option. On Wednesday (Feb. 22), fast-casual giant Panera Bread, which has...

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To Stop Cancellations, Subscription Companies Can Fight Failed Payments and Fraud
To Stop Cancellations, Subscription Companies Can Fight Failed Payments and Fraud
February 21, 2023  |  Subscriptions

In what’s already becoming another tumultuous economic year, direct-to-consumer (D2C) businesses may want to prioritize the prevention of two things: failed payments and fraud. 2023...

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Subscription Businesses Want Better Tools to Reverse the Churn Trend
Subscription Businesses Want Better Tools to Reverse the Churn Trend
February 17, 2023  |  Subscriptions

“A failed payment disrupts the connection and trust between the subscription provider and the subscriber,” Vindicia Head of Customer Success Meena Srinivasan told PYMNTS. Not...

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DoorDash Aims to Make Its Subscription as Popular as Netflix
DoorDash Aims to Make Its Subscription as Popular as Netflix
February 16, 2023  |  Subscriptions

DoorDash wants its DashPass subscription offering to reach the scale of Netflix and Amazon Prime. On a call with analysts Thursday (Feb. 16) discussing the...

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3 Areas Subscription Businesses Need to Focus On to Retain Customers
3 Areas Subscription Businesses Need to Focus On to Retain Customers
February 14, 2023  |  Subscriptions

After 2022’s “great unsubscribe,” subscription brands are hyper-focused on strengthening retention for the year ahead. That’s what Thomas Marks, head of growth at eCommerce subscription...

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