(source: en.wikipedia.org)
Last year, banks shuttered 2,300 branches. The move should come as no surprise, given the fact that banks, like any other business, have been examining...
Jacqueline White, president of i2c, told PYMNTS in an interview that financial services have undergone a seismic shift in recent years. When the pandemic hit, banks...
As Amazon and Walmart look to generative artificial intelligence (AI) to improve their businesses and capture more of consumers’ total spending, Amazon is stepping up its investment in the...
With consumers looking for more frictionless authentication, retailers ranging from Whole Foods to Steak ’n Shake are adding biometric payments. Amazon has been looking to remove friction from its Amazon One pay-by-palm...
Amid global efforts aimed at decarbonization and energy efficiency, the demand for smarter, more environmentally conscious solutions is intensifying. The imperative extends to the traditional...
Microsoft unveiled tools to prevent users from tricking artificial intelligence chatbots for malevolent purposes. The tech giant rolled out a series of offerings for its Azure AI system,...
Returns are a cost of doing business for all merchants. If not handled well, they can present a point of friction, disappointing customers so much...
The financial services landscape is an inherently customer-centric one. Within it, the winds of change around customer behavior and expectations about their banking relationships and...
With great change comes great opportunity. And as the business landscape undergoes a rapid transformation, it has brought with it a broader shift in the...