The Data Point

Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns

Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns
Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns
May 05, 2025  |  Consumer Insights

Amid persistent financial pressures impacting a majority of U.S. households, the decision to spend on time-saving convenience services is increasingly subject to a stringent financial...

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90% of Healthcare Execs Already See Positive ROI From GenAI Investments
90% of Healthcare Execs Already See Positive ROI From GenAI Investments
May 02, 2025  |  artificial intelligence

Healthcare firms are aggressively increasing their investments in generative artificial intelligence (GenAI), viewing it not merely as a technological upgrade but as a strategic imperative...

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Recommendations Highly Influence Card Selection, With 73% Citing Impact
Recommendations Highly Influence Card Selection, With 73% Citing Impact
April 30, 2025  |  Credit Cards

A new report from PYMNTS Intelligence, in collaboration with Elan, explores consumer motivations and behaviors behind opening new credit cards, revealing the interplay between financial...

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66% of Zillennials Use Their Phones as Bank Branch
66% of Zillennials Use Their Phones as Bank Branch
April 29, 2025  |  Digital-First Banking

A recent report from PYMNTS reveals that zillennials, the demographic cohort straddling the late 20s and early 30s, are a driving force behind the evolution...

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Two-Thirds of Consumers Check Interest Rates When Choosing a Bank
Two-Thirds of Consumers Check Interest Rates When Choosing a Bank
April 25, 2025  |  Banking

How do consumers calculate interest rates as part of their financial planning? A PYMNTS Intelligence study, titled “How Financial Lifestyle Impacts Consumer Perception of High...

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80% of Tech Treasurers Believe Closer Ties With Finance Would Benefit Firms
80% of Tech Treasurers Believe Closer Ties With Finance Would Benefit Firms
April 24, 2025  |  CFO

Treasurers want to be part of the technology conversation. A recent report from PYMNTS Intelligence, in collaboration with Citi, reveals a disconnect between technology treasurers...

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62% of Consumers Without Traditional Credit Cards Already Use Credit
62% of Consumers Without Traditional Credit Cards Already Use Credit
April 23, 2025  |  Credit Cards

Many consumers without traditional credit cards are more receptive to credit-like products such as store cards and buy now, pay later plans, signaling a potential...

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45% of Middle-Market Firms Report Increased Use of GenAI
45% of Middle-Market Firms Report Increased Use of GenAI
April 21, 2025  |  artificial intelligence

GenAI is rapidly shifting from back-office experimentation to the strategic core of finance departments at major U.S. corporations, according to a PYMNTS report, “CFOs Envision...

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42% of Suspicious Banking Activity Linked to Identity Fraud
42% of Suspicious Banking Activity Linked to Identity Fraud
April 18, 2025  |  Identity theft

As fraudsters leverage sophisticated tactics, including artificial intelligence (AI)-powered identity manipulation, the FinTech sector finds itself in the crosshairs of an escalating battle against financial...

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