The Data Point

More Than Half of Consumers Want Smarter Shopping Experiences

More Than Half of Consumers Want Smarter Shopping Experiences
More Than Half of Consumers Want Smarter Shopping Experiences
November 07, 2024  |  Retail

Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. Get the Full Story...

READ MORE >
52% of Consumers Want Disputes to Be Easy and Resolved Fast
52% of Consumers Want Disputes to Be Easy and Resolved Fast
November 06, 2024  |  Credit Cards

Card disputes have long been viewed as a necessary evil in retail banking and commerce — a cost center to be managed and minimized. But...

READ MORE >
78% of CFOs View AI Integration as Crucial for Accounts Payable
78% of CFOs View AI Integration as Crucial for Accounts Payable
November 05, 2024  |  Accounts Payable

As businesses adapt to a digital environment, many accounts payable (AP) departments are still using outdated practices. With rising business-to-business (B2B) payment volumes and cumbersome...

READ MORE >
63% of Consumers Under 35 Open to Financial Services From Non-Banks
63% of Consumers Under 35 Open to Financial Services From Non-Banks
November 01, 2024  |  Digital Banking

Today’s financial landscape is changing as embedded finance integrates banking services into everyday consumer experiences. This development is driven by brands stepping into roles traditionally...

READ MORE >
62% of Platform Businesses See Real-Time Data as Key to Growth
62% of Platform Businesses See Real-Time Data as Key to Growth
October 30, 2024  |  Data

Platform businesses rely on real-time data to increase growth and elevate customer engagement. Get the Full Story Complete the form to unlock this article and...

READ MORE >
41% of Pay-by-Bank Users Want to Use It for Ridesharing
41% of Pay-by-Bank Users Want to Use It for Ridesharing
October 28, 2024  |  Payment Methods

Despite the growing interest in digital payment methods, the adoption of pay by bank remains surprisingly low. A PYMNTS Intelligence report, “What Consumers Need for...

READ MORE >
Two-Thirds of Consumers Now Use Some Digital Shopping Features
Two-Thirds of Consumers Now Use Some Digital Shopping Features
October 24, 2024  |  Retail

In an era where online and in-store shopping are becoming intertwined, Click-and-Mortar™ shopping is emerging. This hybrid shopping style reflects a growing consumer preference for...

READ MORE >
The Invisible Tax on Merchants: Time Spent Managing Disputes
The Invisible Tax on Merchants: Time Spent Managing Disputes
October 16, 2024  |  Credit Cards

As the payments change, businesses are confronted with a need to refine their dispute resolution strategies to mitigate the impact of chargebacks. Get the Full...

READ MORE >
79% of Millennials and Gen Z Turn to Social Media for Financial Advice
79% of Millennials and Gen Z Turn to Social Media for Financial Advice
October 14, 2024  |  Consumer Finance

Social media algorithms have emerged as influential players in the realm of advice, effectively acting as pseudo-advisers for generations eager for financial literacy. Get the...

READ MORE >