Sections
voice assistants
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305Commerce ConnectedIs There Anywhere Connected Consumers Won’t Shop?
It was recently reported that one in 15 purchases are now made between the hours of midnight and 6 a.m. (at least...
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2.9KVoice ActivationHow Amazon Hopes To Make Alexa King Of The Road
When it comes to the household, Amazon’s Alexa rules the roost as America’s favored artificial intelligence (AI)- based voice assistant. It controls...
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1.7KRetailVoice-Assisted Retail Amps Up As Holidays Loom
As the all-important 2019 holiday shopping season looms for merchants, the area of voice is becoming hotter and more sophisticated, foreshadowing a...
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2.4KRetailVoice Promises To Play A Big Retail Role This Holiday Season
When it comes to the holiday shopping season — an increasing area of focus for retail as the year starts to wind...
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1.6KMobile Order AheadDeep Dive: Voice Assistant Technology For Mobile Order-Ahead
Voice-activated food ordering was once limited to the realm of science fiction. Captain Jean-Luc Picard of “Star Trek: The Next Generation” was...
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9.5KEcosystemsWho Will Be The Consumer’s Everyday App?
Everyone wants to be the consumer’s everyday app – the “super app” to rule them all, the front door into the goods...
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4.3KMobile Order AheadThe Rise Of The QSR Rewards Aggregator
Mobile order-ahead is showing no signs of slowing down, with restaurant delivery expected to grow three times faster than dine-in between 2018...
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2.2KVoice ActivationSamsung Introduces Bixby Marketplace
Samsung is introducing a marketplace for Bixby, the company’s voice assistant, despite its relatively unknown name when stacked against the likes of Alexa,...
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3.3KAmazonAmazon Pay Bullish On Voice Payments Future
Patrick Gauthier, vice president of Amazon Pay, said voice payment through digital assistants will transform the payments industry in the same way...
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2.1KPayments As A ServiceDigital Platforms Are Optimistic About the Future
Business investments in voice technology are speaking loud and clear about priorities. According to a new Adobe study, 91 percent of companies...
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3.3KAmazon InnovationsAlexa Can Now Listen For Intruders
Amazon rolled out Alexa Guard in the U.S. on Tuesday (May 14), enabling Echo speakers to listen for intruders and other dangers...
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3.2KGoogleGoogle I/O To Highlight Google Assistant, New Smart Speaker
It’s only spring, but in a digital commerce and payments sense, it’s also the early version of Christmas. Google’s latest I/O conference...
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6.0KMobile CommerceShopping While Driving Gains Traction
Voice-activated commerce has been the key to connecting commuters. These in-car shoppers spent $230 billion last year and with new retail initiatives...
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4.1KAppleApple Continues Price Cuts, Including For Smart Speakers
No one will ever confuse Apple for a discount retailer – it’s a chore to even imagine that – but the company...
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4.3KRetailVoice Shopping: Walmart’s Newest Grocery Play
Retailers are turning to voice assistants to make it easier for customers to shop for groceries amid strong competition. Walmart, in one...
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13.9KRetailVoice Technology Makes (Sound) Waves At QSRs
Innovators are seeing the potential to shape the way consumers place their orders at quick-service restaurants (QSRs) through digital technology. Bensen AI...
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4.5KGoogleGoogle Assistant Beefs Up Conversational Tech
To help users make follow-up queries or ask additional questions, Google has brought the Continued Conversation feature to smart displays such as...
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7.1KVoice ActivationWhy Voice Is Vital To Connected Commutes
Here’s one way to imagine the dramatic developments in the growing connected-vehicle ecosystem, and how much is likely to change in a...
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3.4KToday In DataDigital Payments, Connected Commerce And The Need For Speed
For consumers, and increasingly for businesses, speed is coveted when it comes to payments. That’s especially true as transactions are done in...
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3.3KArtificial IntelligencePandora Debuts Voice Assistant
Streaming music provider Pandora has announced the launch of Voice Mode, a smart assistant that allows listeners to control its mobile app...
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6.3KEcosystemsCES Gives View Of Growing Connected Car Ecosystem
CES is over, but it left a clearer impression of what’s coming down the road for the connected vehicle ecosystem, an emerging...
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6.1KEcosystemsChinese P2P Falls As Other Payment Ecosystems Expand
Thanks to a nationwide crackdown on peer-to-peer (P2P) lending in China, a move that came after a series of multibillion dollar scams...
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6.4KEcosystemsPayments Takes The Driver’s Seat In Connected Cars
What still stands as a type of existential dread (or, in some cases, a period of freedom) is on the verge of...
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6.1KRetailThe Eight Retail Stories That Shaped 2018
News travels fast in payments and commerce. The world does not perhaps look terribly different, at first glance, than it did a...
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3.9KEcosystemsOrbita: Why Voice Technology Is Critical To Upgrading Healthcare
That voice-activated technology could change the face of medical care and the entire healthcare ecosystem is something that Orbita President, Co-founder and...
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3.7KAppleApple HomePod Plans 2019 Chinese Debut
Apple’s HomePod wireless speaker is set to go on sale in China next year, beating Amazon and Google speaker offerings into the country....
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12.5KInternet of ThingsIoT Needs An Injection Of Trust — As Much As It Can Get, In Fact
It’s being built with every new car and truck on the road, every smart speaker sold this holiday season, every time a...
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8.6KRetailPhysical Stores Have Winning Position During Holiday Shopping
Digital is certainly the bee’s knees, the rad kid of commerce, the hippest person in the place. But don’t get too carried...
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5.9KEcosystemsTantalum CEO Talks What’s Working (And What’s Not) In The Connected Automotive Ecosystem
One might have to squint, but they can certainly see it coming — for real (not just hype) in some press release,...
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7.4KRetailAdobe: Why Voice And Touch Retail Will Boost 2018 Holiday Sales
Consumers want to touch before they buy, and they want to talk when they purchase. Those promise to stand as two main...
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6.6KInnovationAdobe Doubles Down On Voice Interfaces
At its annual MAX conference in Los Angeles last week, Adobe had all sorts of things to announce. After a (very) long...
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5.5KArtificial IntelligenceIt’s Not Smart Tech If It’s Foolish
When English mountaineer George Mallory was asked in 1923 by The New York Times why he wanted to attempt to climb Mount Everest...
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5.9KRetailThe Retail Complexities Of Wooing Bridge Millennials
The last few years have been tough on J.Crew. Sales have slipped consistently, and only showed slight signs of improvement last quarter,...
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3.2KAmazonAmazon Highlights New Alexa Skill Connections
Amazon announced Thursday (Oct. 4) the preview of skill connections for all current Alexa locales. In a blog post, the company said...
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6.1KEcosystemsThe Quickly And Quietly Growing World Of Voice-Assisted Health And Wellness
For most people, absently swiping through an Instagram feed, or flipping a light switch, or going to a doctor’s office don’t register...
- 4.8KAlexa
Amazon Launches API For Alexa Gadgets
Amazon announced on Tuesday (Sept. 18) the launch of a new API, dubbed Alexa Gadget Toolkit, which is aimed at creating more...
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2.6KToday In DataToday In Data: The Rewarding, But Risky, World Of Increasing Automation
Time-consuming, manual and paperwork-heavy processes are increasingly out of fashion for digital connected consumers, and out of fit with their lifestyles. Consumers...
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3.7KToday In DataToday In Data: So Many Ways To Buy, So Little Time
Consumers love choice and are always ready to embrace the next big thing. The explosion of voice assistants and the smart speaker market are...
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5.1KArtificial IntelligenceWhat We Talk About When We Talk About Voice (Commerce)
Speak. Listen. Shop. Get informed. Commerce – and so much else – will never be the same in a world where the spoken word...
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3.6KAlexaWill Prime Day Be A Big Power Boost For Alexa?
When a consumer talks to a voice assistant, odds are very good that Alexa‘s is the digital voice they will hear. According...
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7.4KArtificial IntelligenceWhy AI Is The Future Of Community Banking
On a surface level, community banking and artificial intelligence (AI) can seem like something of a mismatch in concept. Community banking is...
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4.9KRetailThe Lebron Effect On Payments
PYMNTS may not have the greatest sports experts in the world, but even we understood the big deal concerning the addition of Lebron James to the...
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3.1KGoogleGoogle Assistant Becomes More Conversational
Google has made talking to Google Assistant easier with the launch of Continued Conversation. “For the Google Assistant to have a natural...
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2.8KAlexaAlexa Skills Kit Arrives In Italy, Spain
Amazon has announced that developers can start building voice experiences for customers in Italy and Spain using the Alexa Skills Kit (ASK)....
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4.3KAmazon InnovationsAmazon Unveils Fire TV Cube With Alexa
To allow users to control their television using Alexa, Amazon is rolling out the Amazon Fire TV Cube. The device, which is...
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8.2KInnovationThe Future Of Augmented Reality Is Becoming Clearer
Recent moves from PayPal and Target have brought fresh attention to the use of augmented reality (AR) to boost commerce and payments....
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7.1KDigital BankingTSYS: Consumers Want Payments Innovation, But Not Always From FinTechs
When TSYS conducted its first consumer payments study seven years ago, the primary focus was on debit vs. credit, according to TSYS’...
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4.8KPayments InnovationStudy: Consumers Want Novel Payments Innovations But Feel Secure With Old Providers
When TSYS conducted its first consumer payments study seven years ago, the primary focus was on debit vs. credit according to TSYS’...
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3.4KArtificial IntelligenceJPMorgan Taps Carnegie Mellon Professor For AI Push
To head up its artificial intelligence (AI) research endeavors, JPMorgan Chase has hired a leading expert in the field. The head of...
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4.8KGoogleGoogle Roundup: Google Unveils ‘Duplex,’ Android To Gain Visual Assistant
Google unveiled several new features on the first day of its I/O Developer Conference on Tuesday (May 8). The additions range from visual...
