Yellow.ai launched a large language model-powered voice platform that powers artificial intelligence agents designed to handle high volumes of customer inquiries in customer service applications....
A new generation of artificial intelligence (AI)-powered translation tools is dismantling language barriers and reshaping how companies communicate across borders and cultures, experts say. Get...
In the cutthroat world of artificial intelligence, tech behemoths are betting big on a new frontier: multimodal AI. Get the Full Story Complete the form...
Smaller artificial intelligence (AI) models, like Microsoft’s recently unveiled Phi-3-mini, are proving that bigger isn’t always better for business applications. Get the Full Story Complete the form to unlock this article...
From eCommerce to mobile payments, the fast-paced retail industry thrives on emerging technologies. Enter generative artificial intelligence (AI) — an evolution that places retail at...
Yellow.ai chose Amazon Web Services (AWS) as its preferred cloud provider to run its generative artificial intelligence (AI)-powered voicebot and chatbot solutions. Get the Full...
If you find yourself getting impatient with Alexa, Siri or any number of voice-prompt customer service lines, listen up: Conversational artificial intelligence (AI) has a...
If you find chat bots unhelpful or holding for customer service reps a drag, don’t feel bad. It’s a natural human reaction — the kind...