Department stores are struggling in a digital-first economy, while forward-thinking retailers are looking at the returns process as an opportunity to create a positive customer experience. In eCommerce, Amazon is reporting a blockbuster holiday shopping season that saw toys, electronics and household products delivered amid the global pandemic. And in faster payments, the advantages of instant payment services are receiving attention from firms that want to be able to transact with better visibility and cash flow data. All this, Today in Data.
