Consumers news and trends

P&G Says 6% Sales Increase Underpins Consumer Spending Resilience Amid Inflation
Earnings // October 18, 2023

Procter & Gamble (P&G), the consumer goods giant known for brands like Tide detergent and Pampers diapers, announced first quarter fiscal year 2024 results on Wednesday (Oct. 18), reporting net sales of $21.9 billion, an increase of 6% from the prior year. According to Jon...

CFPB Says Surprise Overdraft and NSF Fees Lead to $120 Million in Refunds
CFPB // October 11, 2023

Surprise overdraft and nonsufficient funds (NSF) fees account for a significant portion of the refunds to consumers by companies announced Wednesday (Oct. 11) by the Consumer Financial Protection Bureau (CFPB).  These refunds of these fees make up $120 million of the total of $140 million...

High Interest Rates Drive New Records in Auto Loan Payments
Loans // October 06, 2023

The surge in interest rates has resulted in record-high loan payments for consumers who have borrowed money to purchase new cars. With one in five borrowers owing at least $1,000 a month, the combination of surging interest rates and costly inventory has made vehicles less...

College Students Want More From The Dining Hall Than Food
ResTech // September 01, 2023

As students return to college and university campuses for their fall semesters, PYMNTS research reveals that today’s young consumers demand more options than just traditional dining halls and convenience stores.  For instance, today’s students are significantly more likely than older consumers to expand the option...

Interviews & Exclusives
College Students Want More From The Dining Hall Than Food

September 01, 2023
As students return to college and university campuses for their fall semesters, PYMNTS research reveals that today’s young consumers demand more options than just traditional dining halls and convenience stores.  For instance, today’s students are significantly more likely than older consumers to expand the option to get meals brought to them on demand, according to […]

Credit Unions Well-Positioned to Address Inflation, Consumer and SMB Recession Concerns

September 19, 2022
It might be here. Chuck Fagan, president and CEO at PSCU, told Karen Webster that depending on where one looks, a recession looms or already is entrenched. The housing market...

47% of Brazilian Consumers Shop With a Smartphone In-Store

June 21, 2022
Mobile commerce is at the center of the Brazilian eCommerce market. As a result, merchants must orient their digital innovation efforts around their customers’ demands for mobile commerce or risk...

Grocers Help Shoppers to Cut the Line with Upgraded Payment Options

May 26, 2022
As digital technologies have taken over the grocery industry, shoppers’ payment expectations are dramatically different than they were even three years ago. Now, stores that don’t adapt to meet these...

Quick Reads
P&G Says 6% Sales Increase Underpins Consumer Spending Resilience Amid Inflation

October 18, 2023
Procter & Gamble (P&G), the consumer goods giant known for brands like Tide detergent and Pampers diapers, announced first quarter fiscal year 2024 results on Wednesday (Oct. 18), reporting net sales of $21.9 billion, an increase of 6% from the prior year. According to Jon Moeller, chairman of the board, president and CEO, the company’s […]

CFPB Says Surprise Overdraft and NSF Fees Lead to $120 Million in Refunds

October 11, 2023
Surprise overdraft and nonsufficient funds (NSF) fees account for a significant portion of the refunds to consumers by companies announced Wednesday (Oct. 11) by the Consumer Financial Protection Bureau (CFPB). ...

High Interest Rates Drive New Records in Auto Loan Payments

October 06, 2023
The surge in interest rates has resulted in record-high loan payments for consumers who have borrowed money to purchase new cars. With one in five borrowers owing at least $1,000...

Fiserv Eliminates The Wait for Physical Debit Cards

April 18, 2023
Payments firm Fiserv says it can eliminate the wait associated with new physical debit cards. The company announced Tuesday (April 18) that its capabilities let cardholders access new or replacement cards electronically. “Cardholders now...