Credit Unions news and trends

Cautionary ‘Tale of Two Consumers’ Dials Up Personalized Approach to Financial Wellness
Personal Finance // April 30, 2024

Not all that long ago, as Doug Brown, chief product officer, NCR Voyix Digital Banking, observed, credit unions and banks had a rather simple approach to financial wellness. The old-school playbook, pre-COVID-19 and before the great digital shift, he told PYMNTS’ Karen Webster, went something like...

1 in 4 Consumers Prefer Credit Cards From Local Banks or Credit Unions
Credit Cards // April 29, 2024

According to PYMNTS Intelligence, credit unions (CUs) and community banks continue to gain traction in the consumer credit card space. As we found in researching “Credit Unions and Community Banks Gain Credit Card Issuing Momentum,” a collaboration with Elan Credit Card, where once 76% of...

Upstart Unveils Custom Loan Tool for Banks and CUs
Loans // April 25, 2024

Lending marketplace Upstart has debuted a tool to help lenders offer customized loan offers. That tool, dubbed Recognized Customer Personalization (RCP), lets banks and credit unions (CUs) identify when a customer is actively seeking a loan and make them an offer of credit, Upstart said in a Thursday (April...

Nearly Half of Credit Unions Have No Plans for BNPL, Despite Member Demand
Credit Unions // April 22, 2024

Credit unions (CUs) are continuing to win over members, with roughly 1 in 5 current CU members telling PYMNTS Intelligence they’ve changed primary banks last year. This is just one important finding included in “Growing Credit Union Membership via Lending and Omnichannel Banking Innovation,” a...

Interviews & Exclusives
Cautionary ‘Tale of Two Consumers’ Dials Up Personalized Approach to Financial Wellness

April 30, 2024
Not all that long ago, as Doug Brown, chief product officer, NCR Voyix Digital Banking, observed, credit unions and banks had a rather simple approach to financial wellness. The old-school playbook, pre-COVID-19 and before the great digital shift, he told PYMNTS’ Karen Webster, went something like this: “Put your money here — and put it in […]

1 in 4 Consumers Prefer Credit Cards From Local Banks or Credit Unions

April 29, 2024
According to PYMNTS Intelligence, credit unions (CUs) and community banks continue to gain traction in the consumer credit card space. As we found in researching “Credit Unions and Community Banks...

Nearly Half of Credit Unions Have No Plans for BNPL, Despite Member Demand

April 22, 2024
Credit unions (CUs) are continuing to win over members, with roughly 1 in 5 current CU members telling PYMNTS Intelligence they’ve changed primary banks last year. This is just one...

Linked Analysis Evolution Breaks Down Silos as CUs Battle Fraudsters

April 10, 2024
There’s no shortage of damage payments and social engineering fraud can do to a company as well as its member relationships. Creating silos within an organization usually isn’t one of...

Quick Reads
PSCU Teams With Aloha Credit Union for Card Processing

May 01, 2024
PSCU/Co-op Solutions teamed up with Aloha Pacific Federal Credit Union (APFCU). The partnership will see the payments credit union service organization (CUSO) help Hawaii-based APFCU provide credit and debit card processing services and support, PSCU/Co-op Solutions said in a Wednesday (May 1) news release provided to PYMNTS. “We’ve seen an increasing number of fellow credit unions in Hawaii teaming up with […]

Upstart Unveils Custom Loan Tool for Banks and CUs

April 25, 2024
Lending marketplace Upstart has debuted a tool to help lenders offer customized loan offers. That tool, dubbed Recognized Customer Personalization (RCP), lets banks and credit unions (CUs) identify when a customer is actively seeking...

PSCU/Co-op Solutions Launches Digital Lending Suite

April 10, 2024
PSCU/Co-op Solutions has teamed with Amount to launch a digital lending suite. The suite, dubbed Origination Solutions, is now in the pilot stage with two credit unions, the credit union service organization (CUSO)...

NCR Atelos and Arizona Financial CU Team on Self-Service Banking

April 09, 2024
Arizona Financial Credit Union (AZFCU) has launched a partnership with retail banking firm NCR Atleos. According to a Tuesday (April 9) news release, AZFCU has picked Atleos’ ATM as a Service (ATMaaS)...