Curbside Pickup news and trends

Walmart: Weekly Active Digital Users Grow 20%
Earnings // August 17, 2023

Walmart’s second quarter fiscal year 2024 results show a continued trend in strong spending on groceries — and a widening embrace of digital channels by consumers to get the daily shopping done, including across third-party marketplace offerings.  Materials released by the company alongside earnings on Thursday...

Millennials Increase eGrocery Adoption While Gen Z Pulls Back 
eCommerce // July 12, 2023

Consumers overall may be increasing their digital engagement with grocers, but Gen Z is bucking the trend, pulling back. By the Numbers Additional research from the survey of nearly 2,500 U.S. consumers behind PYMNTS’ study last month, the “ConnectedEconomy™ Monthly Report: The Urban-Rural Health Divide...

Curbside Grocery Wins as Shoppers Increase Digital Adoption
eCommerce // June 16, 2023

As consumers step up their engagement with online grocery channels, they have a lot of different options to choose from, ranging from third-party marketplaces to brick-and-mortar grocers’ direct digital channels to digitally native eGrocers. Among all these options, PYMNTS research suggests, grocers’ curbside delivery businesses...

Domino’s Taps Apple CarPlay Ordering to Boost Pickup Adoption
ResTech // April 10, 2023

In its effort to drive pickup orders, Domino’s is making curbside easier with in-car purchasing. The quick-service restaurant (QSR) giant, which has nearly 20,000 locations across more than 90 countries, announced Monday (April 10) an integration with Apple CarPlay to power in-vehicle ordering, enabling consumers...

Interviews & Exclusives
Curbside Grocery Wins as Shoppers Increase Digital Adoption

June 16, 2023
As consumers step up their engagement with online grocery channels, they have a lot of different options to choose from, ranging from third-party marketplaces to brick-and-mortar grocers’ direct digital channels to digitally native eGrocers. Among all these options, PYMNTS research suggests, grocers’ curbside delivery businesses are poised to see the greatest gains. Right now, online […]

Study Finds More Consumers Now Prefer Pickup to Delivery When Ordering Online

January 30, 2023
The pickup economy — a customer convenience that started as a pandemic precaution — has since found a solidified foothold in cross-channel shopping. The latest PYMNTS/Cybersource collaboration, “The 2023 Global...

Inventory Data a Weak Link in Omnichannel Retail, BOPIS Efforts

December 22, 2022
Despite all the growth of omnichannel retail, the inventory data needed to satisfy BOPIS demand is still behind. Among those pressures: Having the right inventory in place, and having the...

Digital Features Drive Global SMBs’ Digital Shift

March 22, 2021
The pandemic has hit small- to mid-sized businesses (SMBs) much harder than large chains, as the latter tend to have more cash reserves and more capital to support necessary digital...

Quick Reads
Walmart vs. Amazon: The Battle of Big Deal Days

September 18, 2023
On the same day Amazon announced its Prime Big Deal Days event in October, Walmart announced Monday (Sept. 18) its own shopping event, Walmart Deals – Holiday Kickoff. The shopping event will run from 7 p.m. ET Oct. 9 through Oct. 12. With the rise of eCommerce and the increasing popularity of online shopping, Walmart […]

Rite Aid Teams With Amazon to Offer 2-Hour Delivery

March 20, 2023
Amazon has added another retailer to its stable of home-delivery partners. The eCommerce giant has teamed up with pharmacy chain Rite Aid to offer two-hour delivery to Amazon Prime members...

Walmart Offers Delivery and BOPIS Tools to Retailers Using Salesforce

January 12, 2023
Walmart’s in-house tech and fulfillment units are now offering tools and know-how to other retailers. In a new partnership with Salesforce, retailers using Salesforce Commerce Cloud can now access Walmart...

More Retailers Embracing In-Store Fulfillment

December 08, 2022
Retailers are expanding their in-store fulfillment options to accommodate changing shopping patterns. It’s a trend we’ve been noting for some time and one that now extends to retailers like Ulta,...