Pharmacy news and trends

AI Reshapes Online Pharmacy With Speed, Accuracy, Convenience
Artificial Intelligence // March 29, 2024

Artificial intelligence is changing the online pharmacy world by simplifying tasks like managing prescriptions, keeping track of inventory and talking to customers. Amazon Pharmacy is using AI to help expand its same-day delivery service, starting in New York City and Los Angeles. Using “generative artificial intelligence and machine learning,”...

Kroger Offloading Specialty Pharmacy Suggests Sometimes Less Is More
Retail // March 22, 2024

With Kroger selling off its specialty pharmacy business, it seems that retailers’ efforts to pack more and more into their stores may not always be the right move. The Kroger Company announced plans to sell the business to CarelonRx, a subsidiary of Elevance Health, earlier this week, with the sale expected to...

CVS Enhances Omnichannel Services to Offer Customers More Connected Healthcare Experience
Earnings // February 07, 2024

CVS Health announced profitable fourth-quarter (Q4) and full-year earnings on Wednesday (Feb. 7), crediting initiatives to improve primary care and expand omnichannel health services. These efforts aim to provide consumers with accessible care options, whether in-person, virtually or at home, the company told investors on a call.  In terms...

Walmart Weighs Investment in ChenMed Senior Care Clinics
Retail // September 10, 2023

Walmart is reportedly considering purchasing a majority share of primary care chain ChenMed. The proposed deal, reported Friday (Sept. 8) by Bloomberg News, would mark Walmart’s largest healthcare foray so far, happening at a time when a number of retailers are expanding their presence in the health space. According...

Interviews & Exclusives
Amazon, Walmart Aim to Retain Lower-Income Shoppers Amid Luxury Push

May 17, 2024
Amazon and Walmart may be setting their sights on high-income consumers, but as the two retail giants compete for shoppers’ spending, they are working hard not to lose their lower-income customers in the process. Amazon, for its part, announced Wednesday (May 15) the introduction of Amazon Access, a platform aimed at providing easier and more […]

To Compete With eCommerce, Physical Stores Need to Act More Like Online Retailers

January 12, 2023
For retailers facing stiff competition from online foes, innovation has become mandatory. Fresher standards for online shopping that emphasize efficiency, convenience and payment choice have emerged, raising consumers’ expectations at...

Healthcare Becomes Fertile Ground for Big Retail’s Payments Ambitions

September 07, 2022
Health care is the space that couldn’t reinvent itself — becoming truly modern — until Big Retail came along to help usher the industry more fully into the 21st century....

Report: Thirty-Five Percent of Consumers Will Switch Grocers, Pharmacies for Better Digital Features

January 18, 2022
Consumers’ preferences for how they shop have radically changed since the pandemic caused them to reevaluate how they interact with their favorite grocers and pharmacies. PYMNTS’ research reveals that eight...

Quick Reads
Walmart Weighs Investment in ChenMed Senior Care Clinics

September 10, 2023
Walmart is reportedly considering purchasing a majority share of primary care chain ChenMed. The proposed deal, reported Friday (Sept. 8) by Bloomberg News, would mark Walmart’s largest healthcare foray so far, happening at a time when a number of retailers are expanding their presence in the health space. According to the report — citing sources familiar with the matter […]

Walmart Aims to Open 75+ Health Centers by 2025

March 02, 2023
Walmart will double its health center numbers amid continued expansion into the wellness space. The retail giant announced Thursday (March 2) that it plans to open 28 centers across the country in the...

Phlo Raises $12M to Extend Digital Pharmacy Services Across UK

February 03, 2023
Scotland-based digital pharmacy Phlo has reportedly raised 10 million pounds (about $12 million) in Series A funding. The digital pharmacy will use the new capital to expand the reach of...

Amazon Continues Healthcare Push With RxPass

January 24, 2023
Amazon is offering Prime members discounted prescription drugs, its latest venture into the healthcare sector. Announced Tuesday (Jan. 24), the company’s RxPass provides patients that use the Amazon Pharmacy access...