Holiday Shopping/page/2 news and trends

Conversational AI Becomes New Front Door for Holiday Shopping

December 12, 2025
American Express Reports 9% Increase in Consumer Spending Around Thanksgiving
Retail // December 10, 2025

Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up 9% year over year, American Express Chairman and CEO Stephen J. Squeri said Wednesday (Dec. 10). Among the company’s Platinum cardholders, spending was up 13%, Squeri said during a discussion...

The Gen X Factor in This Year’s Holiday Shopping Equation
Consumer Insights // December 08, 2025

Gen Xers, the powerhouse of the U.S. consumer economy, are cutting back amid current financial challenges, a move that may already be impacting holiday spending. More than eight in 10 (84%) of these consumers aged roughly 45–60 report facing financial challenges, and only 16% report...

78% of Shoppers Worry About Holiday Fraud Surge
Fraud Prevention // December 08, 2025

A recent PYMNTS Intelligence report finds that retailers will enter this year’s peak shopping season defending themselves on more fronts than ever before. The report, Securing the Season: Fighting Fraud Without Losing Customers, outlines how the growth of holiday sales is being matched by the growth...

Google Chrome Enables Autofill of Loyalty Card Numbers and Travel Details
News // December 05, 2025

Google is adding four new features to the autofill function of its Chrome browser that it said will streamline checkout for gifts or travel during the holiday season. These improvements will reduce the number of clicks required when filling out similar forms across different websites,...

Interviews & Exclusives
The Gen X Factor in This Year’s Holiday Shopping Equation

December 08, 2025
Gen Xers, the powerhouse of the U.S. consumer economy, are cutting back amid current financial challenges, a move that may already be impacting holiday spending. More than eight in 10 (84%) of these consumers aged roughly 45–60 report facing financial challenges, and only 16% report no concerns, according to data from the latest edition of […]

78% of Shoppers Worry About Holiday Fraud Surge

December 08, 2025
A recent PYMNTS Intelligence report finds that retailers will enter this year’s peak shopping season defending themselves on more fronts than ever before. The report, Securing the Season: Fighting Fraud Without...

5 Things ChatGPT Said Will Make the Holiday Shopping Gift List

November 28, 2025
Ahead of the holiday rush, we asked ChatGPT to predict how the 2025 holiday shopping season will unfold. The model identified five clear trends in spending categories, shopping channels, payment...

Ulta, Old Navy and Mercari Rise in Holiday Shopping App Usage

November 03, 2025
Who’s going to win the digital wallet for the holidays? It was a question we asked as November started. A quick check of the PYMNTS app provider shopping rankings for...

Quick Reads
American Express Reports 9% Increase in Consumer Spending Around Thanksgiving

December 10, 2025
Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up 9% year over year, American Express Chairman and CEO Stephen J. Squeri said Wednesday (Dec. 10). Among the company’s Platinum cardholders, spending was up 13%, Squeri said during a discussion at the Goldman Sachs Financial Services Conference. Speaking of the […]

Google Chrome Enables Autofill of Loyalty Card Numbers and Travel Details

December 05, 2025
Google is adding four new features to the autofill function of its Chrome browser that it said will streamline checkout for gifts or travel during the holiday season. These improvements...

Visa: 47% of Americans Use AI Tools for Holiday Shopping

December 03, 2025
Forty-seven percent of Americans are using artificial intelligence tools to help with shopping during this holiday season, according to Visa. The most common uses for AI tools include finding gift...

Black Friday Retains Lead Over Cyber Monday Amid Record-High Weekend Sales

December 02, 2025
A record number of consumers shopped during the five days from Thanksgiving Day through Cyber Monday, with Black Friday remaining the most popular day, according to the National Retail Federation....