Insurance news and trends

AI CEOs Could Be Held Liable for Rogue Model Actions

October 06, 2026
AI agent management
Meet the DINKWADs, HENRYs and Elder Millennials Spending Their Own Way
Retail // October 03, 2026

The economy has a growing collection of oddly named consumers. One has two incomes, no children and a dog. Another earns plenty but has yet to build much wealth. A third is old enough to remember dial-up internet and young enough, apparently, to spend heavily...

MRH Trowe Lets Employees Build Their Own Agent Factory
Artificial Intelligence // September 21, 2026

Employees at insurance broker MRH Trowe wanted artificial intelligence to help with their daily work. Teams started trying AI tools on their own. That created a risk for the company. Sensitive client and insurance data could end up in software nobody at the firm controlled....

Is the Enterprise Insurance Market Agentic AI’s Hidden Ceiling?
Artificial Intelligence // September 18, 2026

Insurers are in the predictability business. Artificial intelligence is an unpredictable technology. For CFOs and CISOs and their cyber insurance partners, that uncomfortable juxtaposition is becoming harder to ignore as enterprises move from generative AI that produces content toward agentic AI systems that can make...

Congress Returns With Sweeping AI Bills Targeting Superintelligence, Health Insurance
Artificial Intelligence // September 08, 2026

As Congress returned from its summer recess last week, lawmakers proposed a series of artificial intelligence-related measures, including a ban on development of superintelligent AI systems and human review of health insurance decisions. The most sweeping proposal came from Sen. Bernie Sanders of Vermont, whose...

Interviews & Exclusives
Faye Pays Travel Claims Before Travelers Ask

September 08, 2026
A traveler lands after a long connection, only to find the next flight has already left without them. In the old version of this story, they’d spend the next hour on hold, then wait weeks for a reimbursement check to show up in the mail. Elad Schaffer, co-founder and CEO of AI-powered, end-to-end travel insurance […]

Connected Vendor Networks Modernize Insurance Claim Payouts

August 11, 2026
Watch more: Need to Know With Eileen Carlin of One Inc An insurer can approve a claim and still leave the policyholder waiting because the body shop, contractor, medical provider...

Healthcare Costs Push Consumer Confidence Down 9 Points

July 30, 2026
Healthcare costs are squeezing consumer confidence from both ends of the age spectrum. Baby boomers and seniors in the United States face steep routine bills, while Generation Z reports increases...

One Inc Says the Best Insurance Payment Is the One Nobody Notices

July 27, 2026
Watch more: Need to Know With One Inc’s Kishore Konakanchi For insurers, payments have long served as the moments when policyholders notice the mechanics of the relationship. A premium must...

Quick Reads
AI CEOs Could Be Held Liable for Rogue Model Actions

October 06, 2026
Insurance companies are reportedly anticipating multimillion-dollar claims related to so-called “rogue” artificial intelligence (AI) agents. That’s according to a report Tuesday (Oct. 6) by the Financial Times (FT), which says the situation has insurers and their attorneys worried that CEOs such as Sam Altman of OpenAI and Anthropic’s Dario Amodei could be held liable for […]

AI-Driven Hacks Shake Up Cyber Insurance Industry

August 27, 2026
The rise of artificial intelligence-powered hacks has cyber insurance firms rethinking their policies, Reuters reported Thursday (Aug. 27). The industry shakeup follows a series of cyberattacks by AI models from...

Costco Seeks Regulatory Approval for Multiyear Medicare Plan Rollout

August 18, 2026
Costco plans to start offering a Medicare plan and other senior-focused insurance products over the coming years. The retailer partnered with SCAN Health Plan, a nonprofit organization focused on healthcare...

Allstate Prepares for Quantum Computing Arrival

August 14, 2026
Insurance company Allstate is investing in quantum computing now so that the company is ready to take advantage of the technology when it arrives, Allstate Chair, President and CEO Tom...