Insurance/page/14 news and trends

The Premium Payment Is Becoming Insurance’s Most Valuable Touchpoint

July 16, 2026
Insurance Industry May Be Unprepared for Agentic AI Risks
Insurance // July 14, 2026

New research shows the insurance industry might not be equipped to deal with AI risks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

State Farm’s AI Overhaul Gets Low Marks From Customers
Artificial Intelligence // July 08, 2026

State Farm customers and agents are reportedly unhappy with the insurer’s AI facelift. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Insurers Find a Loyalty Test in Every Premium Payment
Insurance // July 07, 2026

Watch more: Need to Know With One Inc’s Colin Zalewski Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

AI Is Making Litigation Profitable at Smaller Claim Sizes
Artificial Intelligence // June 30, 2026

U.S. commercial auto liability direct written premium rose 12.3% to just over $43 billion in 2024, Milliman found, based on a composite of 40 major insurers representing nearly 80% of industry volume. Get the Full Story Complete the form to unlock this article and enjoy...

Interviews & Exclusives
The Premium Payment Is Becoming Insurance’s Most Valuable Touchpoint

July 16, 2026
Watch more: Need to Know | Paymentus | Rob Eberly Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and […]

Insurers Find a Loyalty Test in Every Premium Payment

July 07, 2026
Watch more: Need to Know With One Inc’s Colin Zalewski Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Hormuz Disruption Opens New Test for Crypto in Global Trade

May 18, 2026
There are few economic bottlenecks more consequential than the Strait of Hormuz. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Less Than a Quarter of Consumers Get Instant Insurance Payouts

May 07, 2026
Insurance carriers are learning that the claims experience no longer ends when a claim is approved. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Quick Reads
Insurance Industry May Be Unprepared for Agentic AI Risks

July 14, 2026
New research shows the insurance industry might not be equipped to deal with AI risks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

State Farm’s AI Overhaul Gets Low Marks From Customers

July 08, 2026
State Farm customers and agents are reportedly unhappy with the insurer’s AI facelift. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Taktile Raises $110 Million to Automate High-Stakes Banking and Insurance Decisions

June 24, 2026
Taktile raised $110 million in a Series C funding round to further enhance its artificial intelligence (AI) solutions for complex banking and insurance use cases and to expand its global...

Activist Hedge Fund TCIM Pushes Voya Toward Sale

April 23, 2026
Asset manager Voya Financial is being pressured by hedge fund Toms Capital Investment Management (TCIM) to sell all or part of its pension and insurance products business, the Financial Times...