In 2026, the Labor Economy becomes one of the most important sources of economic growth — not despite automation, but because of it. As intelligence scales, demand accelerates for human labor that cannot be abstracted away.
In 2016, David Evans and Richard Schmalensee published the Harvard Business School Press book, Matchmakers: The New Economics of Multisided Platforms. The book explained what made platforms work, why so many failed, and why the ones that got it right reshaped entire industries. It gave...
Buying furniture online these days is about as easy as hauling a sofa up a flight of stairs. Consumers browse multiple tabs, track shipping timelines in spreadsheets and screenshot products to consult with partners before finally making a purchase. That’s if they make one at...
It’s only been for the last 443 years that the start of the new year was celebrated on January 1st. For millennia before that, it wasn’t until late March and on the day when the number of hours between darkness and light was the same....
July 13, 2026
Watch more: Monday Conversation With EarnIn’s Ram Palaniappan A platform that sells access to wages needs customers who have wages. That is the commercial logic behind EarnIn’s move into job search. EarnIn began by giving workers access to wages before payday. Its new jobs platform, Earn Better, extends that scope to the point at which […]
April 21, 2023
Randy Guard, chief marketing officer and product officer at Spreedly, told PYMNTS that merchant aggregators are confronted with a host of challenges when helping their merchant customers. “These platforms, basically,...
December 16, 2022
The pandemic brought merchant aggregators — marketplaces that onboard and provide crucial platforms for individual merchants — to the forefront of the payments ecosystem. Demand continues to generate new, more...
November 14, 2022
Think back to 2020 and 2021, when restaurant delivery was suddenly the pantry, kitchen and server to millions of Americans locked down at home. Operators fast-tracked solutions like the decision...
July 08, 2020
Kustomer on Wednesday (July 8) announced a deal with Shopify that the New York firm is betting will expand the reach of its CRM (customer relationship management) platform. Shopify has selected Kustomer as “an enterprise customer service CRM platform in the Shopify Plus Certified App Program,” Kustomer announced in a press release. Through this new […]
May 18, 2020
Uber’s Sunday (May 17) acquisition offer of 1.9 of its shares for each Grubhub share is not enough to close a deal, but discussions are still ongoing, according to a...
May 17, 2020
The New York-based private equity firm General Atlantic closed an $870 million deal for a 1.3 percent stake in Jio Platforms, the digital subsidiary of Reliance Industries in India. The...
July 09, 2019
Representatives from Amazon, Apple, Facebook and Google are scheduled to appear before the House Antitrust Subcommittee. The July 16 hearing, which will focus on “dominant platforms and innovation,” will involve policy...
