Payment Platforms news and trends

CFPB Director Calls for Stronger Data Protections
CFPB // October 06, 2023

Rohit Chopra, director of the Consumer Financial Protection Bureau (CFPB), has reportedly expressed concerns about the potential risks posed by payment systems that enable excessive surveillance and financial censorship.  In a Friday (Oct. 6) speech at the Brookings Institution, Chopra emphasized the need for stronger protections against the...

PayPal Faces Class-Action Lawsuit Alleging Anti-Competitive Practices
Legal // October 05, 2023

A class-action lawsuit has been filed against PayPal, alleging that the company engages in anti-competitive practices that result in higher prices for consumers during eCommerce transactions. The lawsuit, filed by Hagens Berman, a global law firm, claims that the anti-steering rules of the eCommerce payment supplier and owner of...

Zelis and Rectangle Health Team to Streamline Medical Payments
Healthcare // July 19, 2023

A pair of health-focused FinTechs say their new tool drastically reduces processing times for medical payments. Zelis and Rectangle Health announced their solution for healthcare and dental practices Wednesday (July 19), saying it streamlines a number of manual steps in digital payments, such as receiving virtual payments and...

Most Consumers Want One Place to Pay Their Bills, Billers Beg to Differ
Consumer Payments // July 11, 2023

A deep disconnect exists between holistic bill payment solutions providers and billers on the value a holistic billing platform can offer. Providers tout the benefits of an improved customer experience, while billers express concern about the difficulty of integration or that it would not really...

Interviews & Exclusives
Most Consumers Want One Place to Pay Their Bills, Billers Beg to Differ

July 11, 2023
A deep disconnect exists between holistic bill payment solutions providers and billers on the value a holistic billing platform can offer. Providers tout the benefits of an improved customer experience, while billers express concern about the difficulty of integration or that it would not really be that convenient for customers. While adoption can present costs […]

Consumers, Billers Demand End of Fragmented Bill Payment Experience

May 10, 2023
Consumers — especially young and affluent consumers — want a single, inclusive, convenient place to see and pay their bills. Holistic bill pay platforms could make payments less painful for...

Healthcare Payment Pains Push Patients to Digital Portals

February 17, 2023
PYMNTS’ latest research on the healthcare space shows that 3 in 4 United States consumers made at least one payment for a healthcare product or service in the past 12...

Small Businesses Willing to Pay Premium to Eliminate AP/AR Hassles

August 24, 2022
Small to mid-sized businesses (SMBs) encounter numerous pain points when making and receiving business-to-business (B2B) payments. Many are stuck in the past, with 20% relying on checks and 23% relying...

Quick Reads
CFPB Director Calls for Stronger Data Protections

October 06, 2023
Rohit Chopra, director of the Consumer Financial Protection Bureau (CFPB), has reportedly expressed concerns about the potential risks posed by payment systems that enable excessive surveillance and financial censorship.  In a Friday (Oct. 6) speech at the Brookings Institution, Chopra emphasized the need for stronger protections against the misuse of personal data and highlighted the importance of maintaining […]

PayPal Faces Class-Action Lawsuit Alleging Anti-Competitive Practices

October 05, 2023
A class-action lawsuit has been filed against PayPal, alleging that the company engages in anti-competitive practices that result in higher prices for consumers during eCommerce transactions. The lawsuit, filed by Hagens Berman, a global...

Zelis and Rectangle Health Team to Streamline Medical Payments

July 19, 2023
A pair of health-focused FinTechs say their new tool drastically reduces processing times for medical payments. Zelis and Rectangle Health announced their solution for healthcare and dental practices Wednesday (July 19), saying it...

Block CFO Makes Defensive Case for Square-Cash App Ecosystem

February 27, 2023
Block, which owns retail POS solution Square, money transfer service Cash App, and buy now, pay later (BNPL) firm Afterpay, is on a journey to overall profitability but has work...