Salesforce news and trends

Salesforce Disables Connections to Gainsight-Published Applications Amid Investigation of Data Breach
Data // November 21, 2025

Salesforce told customers Friday (Nov. 21) that it detected unusual activity involving applications published by Gainsight and installed and managed directly by customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Agentic ‘Control Planes’ Emerge to Manage Integration Within Enterprises
artificial intelligence // November 19, 2025

Large software vendors are strategically positioning artificial intelligence (AI) agents as a managed layer inside the enterprise rather than as optional add-ons. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Beyond Models and Compute: Big Tech’s AI Moves
artificial intelligence // November 11, 2025

Models, compute and infrastructure dominate AI headlines, but the deeper transformation is unfolding quietly behind them. This week’s tech roundup surfaces the incremental systems work, platform upgrades and engineering shifts that show how AI is weaving itself into the core of global production, communication and...

Salesforce, Adobe, Oracle, Google Bet Billions to Integrate AI
artificial intelligence // October 21, 2025

The week’s Big Tech developments point to a maturing artificial intelligence (AI) ecosystem. The focus is shifting from building smarter models to building the pipelines, agents and data platforms. These elements make models work together at scale. Get the Full Story Complete the form to...

Interviews & Exclusives
Salesforce Wants to Jumpstart Retail Innovation With POS Built on GenAI

January 29, 2025
Retailers, particularly post-COVID, are operating in a world where the lines between physical and digital commerce have permanently blurred. Consumers no longer see channels; they see convenience.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

AI’s Leap Year: Smarter, Sharper and Ready to Reshape Everything

December 31, 2024
Silicon Valley’s artificial intelligence powerhouses staked their tech claims in 2024, rolling out AI models that solved increasingly complex problems. Get the Full Story Complete the form to unlock this...

Deutsche Bank Checks Three Trends for Cracking B2B’s Innovation Code

October 04, 2024
Innovation in business-to-business (B2B) payments used to be measured in decades, not years. But now, it can be measured in months — even weeks — as B2B payments undergoes profound transformations....

CE 100 Index Slips 1.1% as MongoDB Shares Slide After Earnings

June 03, 2024
The CE 100 Index slipped 1.1%, as AI names were – to put it mildly – volatile in the wake of earnings reports. Get the Full Story Complete the form...

Quick Reads
Salesforce Advances AI Expansion With Cimulate Deal

February 11, 2026
Salesforce plans to strengthen its investment in Agentforce Commerce by acquiring Cimulate, a company focused on artificial intelligence-powered product discovery and agentic commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. […]

Salesforce Disables Connections to Gainsight-Published Applications Amid Investigation of Data Breach

November 21, 2025
Salesforce told customers Friday (Nov. 21) that it detected unusual activity involving applications published by Gainsight and installed and managed directly by customers. Get the Full Story Complete the form...

Salesforce Collaborates on AI Projects With OpenAI and Stripe

October 14, 2025
Salesforce partnered with OpenAI to support sales teams and with Stripe to enable agentic commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Salesforce Says It Won’t Pay Ransom to Hacking Group

October 07, 2025
Salesforce reportedly told customers Tuesday (Oct. 7) that it won’t pay a ransom demanded by a hacking group that threatened to publish client data it claims to have stolen. Get...