Artificial intelligence continues to dominate headlines as businesses accelerate their digital transformations. From banking to AI models, here are the top stories PYMNTS published this week. Companies Use AI to Help Mitigate Tariff Impacts The ability of AI to make businesses more efficient is coming...
Customer relationship management (CRM) giant Salesforce is seeing “massive” growth in its data cloud platform, fueled by interest in generative and agentic artificial intelligence (AI) from enterprises, according to one of the company’s senior executives. In an exclusive interview with PYMNTS, Gabrielle Tao, senior vice...
Executives from AWS, Salesforce and Oracle believe that artificial intelligence (AI) agents will upend the world of work in ways people today might not expect. Consider the following potential future scenarios: You can talk directly to a software program to get what you need instead...
Klarna Founder and CEO Sebastian Siemiatkowski said Tuesday (March 4) that there is likely to be a consolidation of software-as-a-service (SaaS) companies as their customers, who are adopting artificial intelligence (AI), seek a “hub of knowledge.” Siemiatkowski said in a Tuesday post on X that Klarna has stopped...
January 29, 2025
Retailers, particularly post-COVID, are operating in a world where the lines between physical and digital commerce have permanently blurred. Consumers no longer see channels; they see convenience. This evolution of the retail customer experience was the dominant theme at NRF 2025, where Salesforce unveiled a point-of-sale (POS) operating system built on generative artificial intelligence (GenAI). […]
December 31, 2024
Silicon Valley’s artificial intelligence powerhouses staked their tech claims in 2024, rolling out AI models that solved increasingly complex problems. The latest systems from OpenAI, o3 and o3-mini, can reason...
October 04, 2024
Innovation in business-to-business (B2B) payments used to be measured in decades, not years. But now, it can be measured in months — even weeks — as B2B payments undergoes profound transformations....
June 03, 2024
The CE 100 Index slipped 1.1%, as AI names were – to put it mildly – volatile in the wake of earnings reports. MongoDB Leads to the Downside MongoDB shares...
May 16, 2025
Salesforce plans to acquire Convergence.ai to accelerate the development of its next-generation AI agents. The company signed a definitive agreement for the acquisition and expects Convergence’s team and technology to play a “central role” in advancing its AI agent platform, Agentforce, according to a Thursday (May 15) press release. The acquisition is expected to close […]
March 04, 2025
Klarna Founder and CEO Sebastian Siemiatkowski said Tuesday (March 4) that there is likely to be a consolidation of software-as-a-service (SaaS) companies as their customers, who are adopting artificial intelligence (AI), seek...
February 04, 2025
Salesforce is reportedly eliminating over 1,000 jobs while hiring staff to sell its artificial intelligence products. Workers who are displaced will be able to apply for other roles within the...
January 10, 2025
Salesforce is set to release two new artificial intelligence-powered tools for retailers. One tool will make it easier for retailers to build AI agents, while the other will provide a...
