Salesforce news and trends

OpenAI Lets Some Customers Pay Only When AI Performs
Artificial Intelligence // August 31, 2026

OpenAI has reportedly begun giving some major customers a new payment option. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Brunello Cucinelli Builds a Different Store for Every Shopper
eCommerce // August 11, 2026

Brunello Cucinelli replaced its traditional eCommerce site on Jan. 21 with a platform that builds a different shopping experience for each visitor rather than routing everyone through the same fixed pages and menus. Get the Full Story Complete the form to unlock this article and...

SMBs Swap Pricey SaaS Contracts for AI-Built Apps
Artificial Intelligence // July 08, 2026

For two decades, buying enterprise software meant accepting a vendor’s feature set, paying per seat and hiring specialists to manage the platform. For small businesses, that model often meant paying for capabilities they never used. AI coding tools are changing that calculation. Get the Full...

Salesforce Debuts Agentic Tool to Automate Financial Busywork
Artificial Intelligence // June 18, 2026

Salesforce introduced new agentic artificial intelligence tools for financial advisers, according to a Thursday (June 18) press release provided to PYMNTS. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Interviews & Exclusives
Salesforce Wants to Jumpstart Retail Innovation With POS Built on GenAI

January 29, 2025
Retailers, particularly post-COVID, are operating in a world where the lines between physical and digital commerce have permanently blurred. Consumers no longer see channels; they see convenience.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

AI’s Leap Year: Smarter, Sharper and Ready to Reshape Everything

December 31, 2024
Silicon Valley’s artificial intelligence powerhouses staked their tech claims in 2024, rolling out AI models that solved increasingly complex problems. Get the Full Story Complete the form to unlock this...

Deutsche Bank Checks Three Trends for Cracking B2B’s Innovation Code

October 04, 2024
Innovation in business-to-business (B2B) payments used to be measured in decades, not years. But now, it can be measured in months — even weeks — as B2B payments undergoes profound transformations....

CE 100 Index Slips 1.1% as MongoDB Shares Slide After Earnings

June 03, 2024
The CE 100 Index slipped 1.1%, as AI names were – to put it mildly – volatile in the wake of earnings reports. Get the Full Story Complete the form...

Quick Reads
Salesforce Eyes $2 Billion Acquisition of AI-Powered Platform Listen Labs

September 09, 2026
Salesforce has been in talks to acquire Listen Labs, an artificial intelligence-powered customer research platform, for about $2 billion, Business Insider reported Wednesday (Sept. 9), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to […]

OpenAI Lets Some Customers Pay Only When AI Performs

August 31, 2026
OpenAI has reportedly begun giving some major customers a new payment option. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Salesforce Debuts Agentic Tool to Automate Financial Busywork

June 18, 2026
Salesforce introduced new agentic artificial intelligence tools for financial advisers, according to a Thursday (June 18) press release provided to PYMNTS. Get the Full Story Complete the form to unlock...

Salesforce Increases AI Agent Focus With $3.6 Billion Fin Deal

June 15, 2026
Salesforce is set to acquire AI customer service platform Fin for $3.6 billion. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...