The evolution of the retail industry is well underway, and it’s becoming more evident (perhaps as a response to eCommerce giants like Amazon) that retailers are looking for innovative ways to enhance their offerings. Specifically, customer service options in retail are seeing more interest from...
Nearly two decades ago, Disney debuted its “Smart House” movie in which a young boy wins a computerized home. At the time, it may have felt like making requests to home items were out of the ordinary and very futuristic. Today, with the advancements made by...
To Bixby or not to Bixby, that is the question – and long after Amazon and Google released their voice-activated assistants and synchronized smart speakers, after Apple announced its upcoming HomePod and Microsoft the forthcoming Invoke, after even Alibaba has revealed its own smart speaker...
April 05, 2018
Starbucks Coffee Korea Co. is launching voice ordering through Bixby, becoming the first retailer to use Samsung’s voice assistant for orders and payment. The company is a joint venture between Shinsegae Group and Starbucks Coffee International, retail news source Chain Store Age reported. “We are pleased to provide our customers with more convenient ways to […]
July 05, 2017
To Bixby or not to Bixby, that is the question – and long after Amazon and Google released their voice-activated assistants and synchronized smart speakers, after Apple announced its upcoming...
