Servicenow news and trends

Visa to Use ServiceNow Dispute Management Tools
VISA // January 29, 2025

Visa plans to use the ServiceNow Dispute Management, Built with Visa solution to further streamline payment card dispute resolutions for clients and help issuers meet compliance requirements. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

ServiceNow to Acquire Cuein to Enhance AI Agents
Acquisitions // January 17, 2025

ServiceNow plans to further the development of its artificial intelligence agents by acquiring Cuein. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

DXC and ServiceNow Team to Launch AI ‘Center of Excellence’
Partnerships // November 21, 2024

Technology service provider DXC Technology expanded its partnership with business-focused artificial intelligence platform ServiceNow. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

New AI Agents Take on Management Jobs
Artificial Intelligence // November 21, 2024

A new breed of autonomous artificial intelligence called agents is taking over customer service and operations at major companies, making decisions that, until recently, required human managers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Quick Reads
ServiceNow Acquires Logik.ai to Bolster CRM Offerings

April 03, 2025
ServiceNow, a company that provides artificial intelligence (AI) agents for businesses, is set to acquire Logik.ai. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to […]

Visa to Use ServiceNow Dispute Management Tools

January 29, 2025
Visa plans to use the ServiceNow Dispute Management, Built with Visa solution to further streamline payment card dispute resolutions for clients and help issuers meet compliance requirements. Get the Full...

ServiceNow to Acquire Cuein to Enhance AI Agents

January 17, 2025
ServiceNow plans to further the development of its artificial intelligence agents by acquiring Cuein. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

DXC and ServiceNow Team to Launch AI ‘Center of Excellence’

November 21, 2024
Technology service provider DXC Technology expanded its partnership with business-focused artificial intelligence platform ServiceNow. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...