Tourism news and trends

AI-Powered Chatbots and Searches Punch Travel Industry’s Ticket
Artificial Intelligence // March 11, 2024

Kayak’s new chatbot lets users seek travel advice and discover flights via screenshots, in the latest sign of how artificial intelligence (AI) is driving the digital transformation of business and consumer travel.  The travel booking company launched two new features last week aimed at simplifying...

Travelex CEO Says Travelers Getting Smarter About Managing FX Risks
Travel Payments // March 07, 2024

The travel industry is on a strong rebound post-pandemic, experiencing a notable resurgence in activity and revenue. And despite the rise of digital payments methods, Richard Wazacz, CEO at foreign exchange company Travelex, tells PYMNTS that the continued use of cash as the primary payment method for...

Booking Holdings Sounds Optimistic Tone on Connected Travel For 2024
Earnings // February 22, 2024

The leisure travel industry is alive and well at Booking Holdings. The parent company of Priceline, Kayak, Booking.com and other connected economy hospitality brands reported record fourth quarter earnings on Thursday (Feb. 22).  Perhaps more importantly, it sounded an optimistic tone for Q1 and the balance of...

Airbnb Adds Tools to Promote Tourism, Enforce Short-Term Rental Laws
Travel Payments // February 22, 2024

Airbnb has expanded its City Portal to more than 430 jurisdictions worldwide over the past three years. Launched in 2020, the City Portal provides local governments and tourism organizations with insights into the Airbnb landscape and tourism trends in their communities, Airbnb said in a...

Interviews & Exclusives
AI-Powered Chatbots and Searches Punch Travel Industry’s Ticket

March 11, 2024
Kayak’s new chatbot lets users seek travel advice and discover flights via screenshots, in the latest sign of how artificial intelligence (AI) is driving the digital transformation of business and consumer travel.  The travel booking company launched two new features last week aimed at simplifying the search for deals.  With their latest tool PriceCheck, users […]

Travelex CEO Says Travelers Getting Smarter About Managing FX Risks

March 07, 2024
The travel industry is on a strong rebound post-pandemic, experiencing a notable resurgence in activity and revenue. And despite the rise of digital payments methods, Richard Wazacz, CEO at foreign exchange...

US Retailers Benefit From Offering APAC Travelers Their Preferred Payment Methods 

December 06, 2023
Wei Jiang, co-founder, president and COO at Citcon, told PYMNTS in a recent interview that the travel rebound is a long-standing trend — and one that benefits merchants savvy enough to...

Buoyant Domestic Summer Travel Suggests Brisk Holiday Demand Will Follow

September 06, 2021
With extra cash in their bank accounts and an itch to get away, many consumers spent their first summer with a COVID-19 vaccination away from home, spending their money on...

Quick Reads
Tencent Simplifies Process of Linking International Cards With Weixin Pay

April 12, 2024
Tencent has made it easier for visitors to mainland China to register for a WeChat account and to link international cards to Weixin Pay.  In addition, Weixin Pay is exploring interoperability with more overseas eWallets, Tencent said in a Friday (April 12) press release.  Overseas users can register for a WeChat account with an overseas mobile number, fill […]

Airbnb Adds Tools to Promote Tourism, Enforce Short-Term Rental Laws

February 22, 2024
Airbnb has expanded its City Portal to more than 430 jurisdictions worldwide over the past three years. Launched in 2020, the City Portal provides local governments and tourism organizations with...

Visa: Americans Keep Traveling Despite Rising Costs

November 28, 2023
Rising costs haven’t stamped out the travel bug for Americans, a new Visa survey shows. The new edition of the Visa Global Travel Intentions Study, released Tuesday (Nov. 28), shows that while...

Agoda and Mastercard Strengthen Partnership on Travel Industry B2B Payments

October 30, 2023
Singapore-based digital travel platform Agoda expanded its partnership with Mastercard to enhance B2B payments within the travel and tourism industry. The collaboration aims to address the increasing digitalization of the sector and streamline...