artificial intelligence
For Consumer AI, Distribution Is Becoming the Deciding Factor
March 27, 2026

Data from PYMNTS Intelligence shows that consumer artificial intelligence has crossed a critical threshold: 54% of U.S. adults now use AI for personal tasks, marking a shift from experimentation to everyday utility. At the same time, usage intensity is deepening. The average user now relies...

Mastercard
Mastercard Explores Divestiture of Nets Real-Time Payments Unit
March 27, 2026

Mastercard is reportedly looking to divest much of the real-time payments business it acquired from Denmark’s Nets Group in 2019, marking a significant strategic pivot away from certain European instant payment infrastructures and towards emerging digital asset opportunities. The potential sale, initially reported by The...

Payments Innovation
How Better Payments Became a Winning Move in Gaming
March 27, 2026

In the early days of regulated online gaming in the United States, payments were less a utility than a bottleneck. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Consumer Finance
FinTechs Shift From Wealth Building to Accelerating Cash Flow
March 27, 2026

The assumption that consumers are motivated primarily by upside has defined the go-to-market playbooks of payments companies, FinTechs and consumer brands for years. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Fraud Prevention
74% of Embedded Finance Platforms Report Less Fraud
March 27, 2026

A finding from a new PYMNTS security report suggests that the technology expanding fraud risk in business payments may also hold its most promising solution. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Digital Banking
Wells Fargo Says Convenience and Personalization Drive Adoption of Virtual Assistant
March 26, 2026

Wells Fargo said Thursday (March 26) that less than three years after it launched its artificial intelligence-powered virtual assistant Fargo, the assistant has helped customers with more than 1 billion transactions. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Bank Regulation
Lawmakers Press Bank Regulators on Tech Rules and Delays
March 26, 2026

A House Financial Services subcommittee hearing on financial technology and regulation explored how much supervisory uncertainty banks are expected to tolerate as regulators rework their approach almost in real time. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Retail
Macy’s AI Chatbot Quadruples Customer Spending
March 26, 2026

An artificial intelligence (AI)-powered shopping assistant that was launched by Macy’s on Monday (March 23) has most often been used by customers to suggest products for completing an outfit and to see what items might look like on the customer, Bloomberg reported Thursday (March 26). Get the...

Investments
Harvey Raises $200 Million to Equip Law Firms With AI Agents
March 26, 2026

Harvey raised $200 million in new funding for its legal infrastructure for law firms and in-house teams. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...