PYMNTS.com Webinar On The CFPB

The CFPB Roars: Leading Experts Draw Lessons From The Three Consent Orders

Following CFPB examinations, American Express, Capital One and Discover have entered into Consent Orders with the consumer protection czar. Many banks and non-bank institutions are facing similar examinations and others will be soon. What can financial institutions learn from the three orders? And how should they get ready for the inevitable? Five leading experts on the CFPB, consumer finance, and compliance, addressed these and other questions in an exclusive PYMNTS.com webinar on November 14.

  • Brian W. Smith, MPD Managing Director, Former Senior Partner of Latham & Watkins, LLP, Chief Counsel to the Office of the Comptroller of the Currency and, SVP and General Counsel of MasterCard International
  • Jonathan Zinman, Associate Professor of Economics, Dartmouth College, and leading expert on behavioral economics and finance.
  • Ronald Mann, MPD Managing Director, Professor of Law, Columbia University, and leading authority on payments law and regulation.
  • Gloria Colgan, MPD Managing Director, Former Senior Vice President, Emerging Payments, Discover Network, Senior Vice President at JP Morgan Chase, and Director of Marketing at Sears Roebuck & Co.

The discussion was moderated by:

  • David S. Evans, Founder, Market Platform Dynamics, Lecturer, who has written extensively and testified before Congress on the CFPB.

**Click here to listen to the Webinar**


Brian Smith has provided a detailed analysis of the CFPB’s examination process in light of the three consent orders and advice on what institutions—both financial and non-financial ones—should do in light of that. Click here for a complimentary copy.

Some further information on Market Platform Dynamics’ Regulation and Litigation Consulting Practice is available here.

We’re going to be scheduling several further webinars related to the CFPB. We hope to see you, virtually, then.