The Power — And Perils — Of Expanding Access
The era of expanding access through the magic of digital connection has made things that were previously unimaginable almost commonplace today. It’s why half of Jamaican adults can log on to the internet and why banks are investing heavily in the next generation of artificial intelligence (AI)-based outreach. It’s why signing up for subscription services on the most successful websites takes less than two minutes. It’s why an ever-expanding gig workforce is demanding to be paid instantly to meet the new pace of labor. But while access is good, it’s not an unmitigated good: Twenty years of access to underwriting may have left a lot of corporate Americans in a surprisingly precarious position.
