The service has already been available to 500,000 residents from New York City to San Francisco, among others. Now, thousands more have gained access each month as new Hubs are installed across the country.
“We’re always striving to make things easier for our customers. Building on Amazon’s expertise in locker solutions, the Hub addresses frustrations from property owners, carriers and residents concerning package delivery,” said Patrick Supanc, director, Amazon Worldwide Lockers and Pickup. “Now half a million residents in some of the premier properties in the country have access to the Hub, Amazon’s latest delivery solution. The Hub simplifies delivery for residents, offering quick and secure access to packages, day or night. For delivery providers, it offers a single, convenient location for package drop-off and gives property managers time and resources back to focus on other priorities.”
Through Hub, apartment residents don’t need to wait for property staff to deliver a package or deal with limited pickup windows at front desks. Instead, they place orders and their packages are delivered safely and stored to the Hub, where the resident can pick them up at their convenience.
Some of the country’s largest residential property owners and managers have signed up to use the Hub by Amazon, including AvalonBay, Fairfield Residential, Pinnacle, JPMorgan Asset Management, WinnResidential and Equity Residential, just to name a few.
“With Hub by Amazon, residents can pick up packages at their convenience, 24/7, and our associates are spending more time doing what they’re most excited about — delivering great service to our residents,” said Karen Hollinger, vice president of Corporate Initiatives at AvalonBay Communities. “We couldn’t be more excited for the ease and consistency it brings to the delivery experience for both residents and AvalonBay associates.”