With this new capability, businesses across all retail categories can offer their customers Klarna’s pay in full, interest-free installments and longer-term financing, Klarna said in a Thursday (Aug. 6) press release emailed to PYMNTS.
“J.P. Morgan Payments’ reach combined with Klarna’s conversion power is a genuine competitive advantage, and it’s now available to every merchant on their platform,” Klarna Chief Commercial Officer David Sykes said in the release.
Michael Lozanoff, global head of merchant services at J.P. Morgan Payments, said in the release that the new integration provides a solution for merchants who know that flexible payments drive conversion but have found implementation of the payment option to be a barrier.
“By bringing Klarna directly onto our Commerce Platform, we’re helping remove that barrier for businesses of every size,” Lozanoff said.
This new integration builds upon a partnership that Klarna and J.P. Morgan Payments announced in February 2025.
The PYMNTS Intelligence report “Unpacking Merchant Strategies and Consumer Demand for Flexible Payment Plans” found that consumer preferences are shifting toward more flexible payment solutions.
About 20% of merchants have received complaints from consumers about the inability to pay how they want to pay, and merchants are working to meet consumers’ demand for a range of installment plans, according to the report.
Another PYMNTS Intelligence report, “BNPL’s Multi-Provider Moment: Why Shoppers No Longer Pick Just One,” found that among those who use buy now, pay later, 44% used Klarna.
Klarna reported in May that its U.S. business remained a key growth engine during the first quarter. The company’s gross merchandise value (GMV) in the U.S. rose 39% to $7.1 billion, and its revenue in the market climbed 67% to $399 million.
Klarna CEO and Co-Founder Sebastian Siemiatkowski said at the time in a press release: “Klarna addresses the entire consumer wallet: Pay Now for everyday spending and saving, Pay Later our charge card equivalent at 0% interest for mid-size ticket spending, and POS installments (Fair Financing) for big-ticket purchases.”
