It’s no secret that Amazon likes to keep customers within its ecosystem, no matter the cost, and the voice-activated Alexa has proven perfectly suited to the task so far. With Prime Day just around the corner, Amazon is making sure that the Alexa experience is...
The rumors are swirling that Amazon has found a location for its third brick-and-mortar bookstore, and that the next instantiation will be on the East Coast. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
It’s been the oft-purported opinion of many an armchair retail analyst that despite everything Amazon has accomplished over the years, its real mission has been hiding in the weeds. All those products sold and shipped at a loss, all those Prime service expansions and private-label...
Amazon has already done its part to disrupt one aspect of the educational industry by opening up the previously narrow textbook resale market. However, Amazon’s education division has even bigger plans for the classroom itself. Get the Full Story Complete the form to unlock this...
Despite Amazon‘s highly visible presence online, its network of warehouse and fulfillment centers that dot the globe is all but invisible — unless you know where to look. One of those places is just outside of Atlanta, Georgia, though what’s stored inside won’t be hard...
Most retailers are comfortable enough with text-based searches to game the system in their favor when necessary. Featured or promoted results are just one way of leveraging the personalized data gained through monitored queries, and there’s no doubt that as more consumers turn to mobile...
Imitation might be the sincerest form of flattery, but in retail, sometimes, it’s the only way to survive. However, when a company like Amazon holds the reins on so many factors across the landscape, what it does, more often than not, becomes the modus operandi of...
Can’t make everybody happy, we guess. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to...
The Amazon Echo has proved a sleeper success, not only because it’s managed to sell consumers on the concept of voice-based commerce but because it has so many rich connections to third-party apps and services that consumers have come to rely on. Now, Amazon is strengthening the...