Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
One AI Agent, 2,395 Payments. Still No Final Say
August 21, 2026

Preparing a batch of payments used to mean a person checking each invoice, confirming it matched what was approved, and grouping everything by hand. Coupa just showed how much of that work software can now do on its own. The company’s Payment Batch Creation Agent...

Artificial Intelligence
AI Is Opening New Revenue Streams for Automakers
August 21, 2026

Artificial intelligence (AI) could give automakers something they have spent years trying to build: a way to keep making money from a vehicle long after it leaves the dealership. Ford and General Motors (GM) are both betting that an AI assistant tied to a vehicle’s...

Artificial Intelligence
Nvidia Pays $6 Billion to License Poolside AI Model-Development Software
August 21, 2026

Nvidia will pay $6 billion to license Poolside’s artificial intelligence model-development software, Model Factory, and will make offers to hire 109 Poolside employees who were involved in making the company’s AI open-source model, Laguna, The Information reported Thursday (Aug. 21), citing a paywalled post by...

Artificial Intelligence
AI Jobs Are Booming for Gen Z, Not Everyone
August 21, 2026

Artificial intelligence has not been around long enough to reward seniority the way most fields do, and that gap is starting to show up in who gets hired. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Grassroots Backlash Forces Big Tech to Rewrite Data Center Playbook
August 21, 2026

Grassroots resistance to artificial intelligence (AI) data centers is accomplishing what policymakers have largely failed to do: forcing technology companies, utilities and elected officials to confront who pays for AI’s enormous demands on electricity, water and public infrastructure. Get the Full Story Complete the form...

Artificial Intelligence
Anthropic Aims for Largest-Ever IPO
August 20, 2026

Anthropic expects its initial public offering to reach a record high, equaling or surpassing the one set by SpaceX, Bloomberg reported Thursday (Aug. 20), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Stripe and Ramp Are Betting on AI Traffic Controllers
August 20, 2026

Stripe is known for processing payments. Ramp is known for managing corporate expenses. But this week, the two companies made almost identical moves: building the layer that decides which artificial intelligence (AI) model gets used. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
AT&T Slashes AI Costs by Adopting Model Routers and Open Source
August 20, 2026

AT&T cut the costs of coding and some other advanced artificial intelligence tasks by as much as 56% by using tools that route employees’ queries to cheaper models when appropriate, The Information reported Thursday (Aug. 20). Get the Full Story Complete the form to unlock...

Artificial Intelligence
Airbnb Tests AI Search After Automating 45% of Support
August 20, 2026

Airbnb is building artificial intelligence into nearly every step of a trip, not just the chatbot. The company’s AI customer-service assistant now resolves nearly 45% of user inquiries without a human agent, up from about a third at the end of last year, operating in...