Microsoft’s rollout of autonomous artificial intelligence (AI) agents marks one of Big Tech’s boldest pushes yet to unleash software that can independently handle customer service and business tasks with minimal human oversight. The move, challenging Salesforce’s recent entry into intelligent automation, shows how enterprise software...
Credit underwriting strategy can be an untapped competitive advantage for lenders. It turns out analytics can be used to automate and improve that too. To help financial institutions of all sizes customize their credit, pricing and fraud policies, the consumer and small business deposit and...
VAT4U has added generative artificial intelligence (AI)-powered capabilities to simplify value-added tax (VAT) processes. The upgraded VAT4U SmartAI engine focuses on helping businesses manage VAT for accounts payable (AP) and travel and expenses (T&E), the company said in a Thursday (Oct. 24) press release. “With...
Users of the Box intelligent content management platform can now use Amazon Bedrock to build applications with their data and foundation models, starting with Anthropic’s Claude and Amazon Titan. Made generally available Thursday (Oct. 24), this capability results from a newly expanded strategic partnership between...
In a flurry of funding announcements, Infinitus Systems secured $51.5 million to automate healthcare calls, TollBit raised $24 million to help publishers monetize artificial intelligence (AI) content usage and Attention pulled in $14 million to enhance sales conversation analysis. The investments signal growing market confidence...
Perplexity CEO Aravind Srinivas reportedly said Wednesday (Oct. 23) that he was surprised by a lawsuit filed Monday (Oct. 21) by two News Corp-owned publishers and that he was interested in a “proper commercial discussion.” Speaking at WSJ Tech Live two days after Perplexity was...
Anthropic has unleashed AI agents that can surf the web and control computers, intensifying the race to commercialize AI assistants that can actually get things done. The move puts Anthropic in direct competition with tech giants Microsoft, Google, and OpenAI, who are all vying to...
AI software that crafts consensus statements from opposing viewpoints could one day be a tool for smoothing corporate negotiations and stakeholder disputes. A new breed of artificial intelligence system can analyze conflicting positions and generate balanced group statements that capture majority and minority perspectives. This...
Conversational artificial intelligence (AI) — the use of machine learning to facilitate natural language conversations between humans and machines — continues to make inroads in the financial services sector. In a press release issued Wednesday (Oct. 23), Kasisto announced some leadership changes, naming Lance Berks as...
