Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Meta Launches Platform Aimed at Attracting Enterprise Customers
September 28, 2026

Meta is following the launch of its Muse model with a new business concentrated on offering artificial intelligence tools to enterprise clients. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
FTC Chair Says Companies Cannot Blame AI Agents for Their Actions 
September 28, 2026

Federal Trade Commission Chairman Andrew Ferguson is drawing a line for businesses using artificial intelligence agents: Giving software the power to act does not make the software responsible when something goes wrong. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
HSBC Deploys AI to Enhance Trade Finance Operations
September 28, 2026

HSBC has unveiled Smart Checking, an artificial intelligence (AI)-powered tool focused on enhancing trade finance operations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
AI Turns Scattered Payment Data Into Smarter Routing Decisions
September 28, 2026

Watch more: What’s Next in Payments With Spreedly’s Adam Hiatt Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
AI May Be the Classroom’s Most Unlikely Ally
September 28, 2026

Education has always been slow to change. The basic structure of the classroom, a teacher at the front, students in rows, a fixed curriculum delivered on a fixed schedule, has survived every wave of technology that promised to transform it. AI is different. Not because...

Artificial Intelligence
Businesses Embrace Open-Weight AI Amid Heavy Tech Costs
September 27, 2026

American businesses are reportedly turning to lower-cost “open” artificial intelligence models to gain control over rising tech expenses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
OpenAI Slows AI Training Following Latest Security Incident
September 27, 2026

OpenAI has revealed another incident in which one of its artificial intelligence models has breached a third-party website. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Block Joins Push to Standardize Agentic Payments
September 25, 2026

Block has joined the x402 Foundation to help advance open, agentic commerce, Steve Reis, head of product, Block Financial Platform, said in a Thursday (Sept. 24) blog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Doctors Stop Typing as AI Takes Over the Chart
September 25, 2026

University Hospital at Downstate is piloting an ambient artificial intelligence (AI) scribe with 50 physicians across family medicine, internal medicine, cardiology and the emergency department. The tool has drafted notes for more than 900 patient encounters since May, Altera Digital Health said on Tuesday (Sept....